- Report: #912439
Complaint Review: Intelius SB 877-974-1563 - Internet Internet
Reported By:
Cyndy -
Racine, Wisconsin, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Intelius SB 877-974-1563
Internet, Internet, United States of America
Phone:
Web:
www.intelius.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Intelius SB 877-974-1563 Fraud by Intelius, Internet
In April I did a background check on an individual with this Intelius company. That was all I asked for - one background check. They have been charging my credit card for May, June and July 19.95. When I called and asked what that was for, the foreign speaking person told me I signed up for their searches. I never did, I asked for one search only. He said I checked something on the left hand side of the paper - it must not be very clear if I checked it as there was no way I would have wanted anymore than the one background check. I told them today I wanted my $60.00 back. They refused - said they would pay $19.95 - my problem that I didn't notice the charge on my charge card. This company should be investigated by the FBI and I told the man that numerous time and told him what they are doing is fraudulent. I heard someone in the background of my call giving the same story so someone else got screwed and was trying to get out of it. This company should be shut down. Unfortunately, if you do a search for a person, somehow, they pop up. I don't know where else to go now to get these people investigated before they do this to more people. I am hoping the US Government reads these and sends the FBI after this Internet Fraud.
1 Updates & Rebuttals
InteliusCustomer__Support
United States of AmericaIntelius Customer Care
#2UPDATE Employee
Thu, July 19, 2012
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you. Intelius offers a variety of services during the purchase process. All of our services are non-contractual so there is no obligation to continue using the service.
If you still need assistance with your account, please visit the contact us page on the Intelius
website for a variety of options to contact Customer Support.
www.intelius.com/emailcontact.php
We value your feedback and look forward to hearing from you.
