- Report: #1449787
Complaint Review: Intelius -
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Author Confirmed
Why?
Intelius
United States
Web:
https://www.intelius.com/
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Intelius Charged my credit card without consent Internet
I recently had a phone number that kept calling me. I googled it and Intelius came up advertising accurate records. I went to it and for .95 I could do a phone search. So I did, nothing came up but a bunch of garbage. No more than I could have got from Google itself. That was 6/22. On 6/23 I cancelled account and thought that would be the end of it. Nowhere did I read when I did the search that I would be charged more. I received an email that my account would be closed on 6/28, but in their "dashboard" on my account, it said, Account is closed, please re-activate this account to use. I didn't understand the difference and why the email said it would be closed later. Then on 6/29 I received an alert that my credit card had been charged 7.95 at 5:10 am that morning. I go sign in to see what is going on and Intelius had charged it. I resputed it with paypal right then, then I sent an email to Intelius. I just received an email back today 7/1 that I needed to understand there would be a charge of 7.95 for the 7 day trial period. I never signed up for no trial period!!! I only used the single .95 search. I came here and I am finding all kinds of reports on this. Tomorrow I am calling my Credit Card company and disputing the charge with them also. this is definitely a ripoff. Evidently they have done many people this way. I will not pay this if I can fight it and get my money back. The Attorney General for my state is next.
