- Report: #1095168
Complaint Review: intelius - Select State/Province
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intelius
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intelius Intelius.com. Poor customer service, keep chargin CC. Bait and switch ca
intelius.com, singed up for a report and had nothing but problems, only 1 report came through and the rest didn't. when i tried to cancel account they keep charging my CC, POOR customer service. Filed a claim with the BBB. stay away.
1 Updates & Rebuttals
InteliusCustomer__Support
Intelius Customer Care
#2UPDATE Employee
Tue, October 29, 2013
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.
Intelius offers a variety of services during the purchase process. The majority of our memberships are activated through either the acceptance of discounted pricing for individual reports, or through the acceptance of a full page offer advertised just prior to viewing the report. All of our offers describe the specifics of the service, including billing. Additionally, all of our services are non-contractual so there is no obligation to continue using the service.
If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care.
www.intelius.com/emailcontact.php
We value your feedback and look forward to hearing from you.
