JohnSmith
California,#2Consumer Comment
Fri, January 27, 2012
They will enroll you in their (useless and fraudulent) Fraud protection regardless of whether or not you choose the discounted rate for the (also useless and fraudulent) record search.
When I requested a record at the non-discounted rate of $1.95, and realized that they have absolutely NO RECORD on the person they claimed to have found, I immediately asked for a refund.
Well, they said "sure we'll refund you", but then they went ahead and signed me up for their USELESS "Fraud Alert" scam for $19.95. I told my credit card about the fraudulent charge and Intelius is disputing it, saying that I had agreed to sign up for this stupid, useless scam of theirs!!
AVOID INTELIUS AT ALL COST! THEY LIE ABOUT HAVING FOUND A RECORD YOU ARE LOOKING FOR SO THEY CAN STEAL YOUR CREDIT CARD NUMBER AND SIGN YOU UP FOR BOGUS "SERVICES" WITHOUT YOUR KNOWLEDGE OR CONSENT.
JohnSmith
California,#3Consumer Comment
Fri, January 27, 2012
They will enroll you in their (useless and fraudulent) Fraud protection regardless of whether or not you choose the discounted rate for the (also useless and fraudulent) record search.
When I requested a record at the non-discounted rate of $1.95, and realized that they have absolutely NO RECORD on the person they claimed to have found, I immediately asked for a refund.
Well, they said "sure we'll refund you", but then they went ahead and signed me up for there USELESS "Fraud Alert" scam for $19.95. I told my credit card about the fraudulent charge and Intelius is disputing it, saying that I had agreed to this stupid, useless scam of theirs.
AVOID INTELIUS AT ALL COST! THEY LIE ABOUT HAVING FOUND A RECORD YOU ARE LOOKING FOR SO THEY CAN STEAL YOUR CREDIT CARD NUMBER AND SIGN YOU UP FOR BOGUS "SERVICES" WITHOUT YOUR KNOWLEDGE OR CONSENT.
Intelius_Customer_Support
USA#4UPDATE Employee
Mon, January 23, 2012
If you select a promotional price on the Intelius website, you will also receive a free 7 day trial of Identity Protect. After the 7 day trial, it will convert to a regular subscription and bill out at $19.95 monthly.
However, theres no obligation. If you determine within the 7 day trial that you no longer want Identity Protect, you can cancel your service anytime, online or over the phone with a customer support representative.
If you still need assistance with your account please visit the contact us page on the Intelius website for a variety of options to contact Customer Support.
www.intelius.com/emailcontact.php