- Report: #1024664
Complaint Review: Intelius.com - Bellevue Washington
Reported By:
Peter -
Carrollton, Texas, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Intelius.com
500 108th Ave NE 22nd Floor, Bellevue, WA 98004 Bellevue, 98004 Washington, United States of America
Phone:
8887062669
Web:
http://www.intelius.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Intelius.com I paid Intelius abou $6.00 for and address based on known phone number. This was one time deal in Dec 2012. Three months later on March 6 2013, I noticed a charge of $19.95 in my debit card account. I Bellevue, Washington
I paid about $6 for address information, on the base of known phone number. This is the all information that I needed in December 2012. On March 6, 2013, I noticed a bill in the amount of $ 29.95 on my debit card. Called them and they promised to reimbursed me for this amount. Went back and found out that I was also charged for January and February for the same amount for each month.
I want my money back for January and February as well. I did not use any of their services for the above mentioned months and never signed for monthly services. I was not aware that I was put on permanent account with this company.
I want my money back for January and February as well. I did not use any of their services for the above mentioned months and never signed for monthly services. I was not aware that I was put on permanent account with this company.
1 Updates & Rebuttals
InteliusCustomer__Support
United States of AmericaIntelius Customer Care
#2UPDATE Employee
Thu, March 07, 2013
We apologize for any confusion arising from the use of our service and would like the opportunity to assist you.
Intelius offers a variety of services during the purchase process. The majority of our memberships are activated through either theacceptance of discounted pricing for individual reports, or through the acceptance of a full page offer advertised just prior to viewing the report. All of our offers describe the specifics of the service, including billing. Additionally, all of our services are non-contractual so there is no obligation to continue using the service.
If you still need assistance with your account, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care.
www.intelius.com/emailcontact.php
We value your feedback and look forward to hearing from you.
