- Report: #1257331
Complaint Review: Intelius.com - Internet
Reported By:
Anonymous -
Santa Barbara, California, USA
Submitted:
Updated:
-
Author Confirmed
Why?
Intelius.com
Internet, USA
Phone:
(888) 445-2727
Web:
http://www.intelius.com/
Categories:
Business Rating:
(0)
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Intelius.com ,inome, inc. dba Intelius, Deceptive Business Practice 500 108th Ave NE Suite 2200 Bellevue, Washington 98004 ,internet
Intelius.com advertises itself as a background checking service. Clearly, if you're doing a background check on someone, you need to accurately identify that individual before ordering the report. I did just this -- let's call the individual "John P. Doe", age 28, Cleveland, Ohio -- but got a report that included information on "John B. Doe" and multiple other "John Does" from various places besides Cleveland. The point is that, while Intelius's reports do seem to include information about the individual you're researching, they also include a great deal of information about persons who may or may not be the individual you'are interested in. This makes information from Intelius essentially useless! Even reading the fine print (which I did), you simply don't learn up front that what you'll be getting is a dragnet of undifferentiated data. If Intelius' internt search strategies don't allow pinpoint accuracy in doing these so-called background checks, the "service" should not be advertised as such.
1 Updates & Rebuttals
InteliusCustomer__Support
Customer Care
#2UPDATE Employee
Fri, October 02, 2015
We apologize for any inconvenience arising from the use of our service and would like the opportunity to assist you.
If you still need assistance, please visit the contact us page on the Intelius website for a variety of options to contact Customer Care.
www.intelius.com/emailcontact.php
We value your feedback and look forward to hearing from you.
