- Report: #284779
Complaint Review: Intellius Inc. - Bellevue Washington
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Intellius Inc.
500 108 Ave NE Ste 1660, Bellevue Washington Bellevue, 98004 Washington, U.S.A.
Phone:
425-974-6100
Web:
N/A
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Intellius Unauthorized Credit Card Charges Bellevue Washington Internet
I unfortunately used Intellius twice in the same day, which not only resulted in two charges from them on my credit card, but also a week later two charges for some bogus services from two AP9 companies.
The credit charges that hit my card are:
11/09/07 24692169T00QGLREB AP9*24PROTECTPLUS-V; 800-211-9749 14.95
11/07/07 24692169P005TYW7Y AP9*PMIDENTITY.COM-V; 888-840-6301 14.95
11/04/07 24692169L00RMD3QE INTELIUS-INTELIUS.COM; 425-974-6100 12.90
11/04/07 24692169L00RMEL34 INTELIUS-INTELIUS.COM; 425-974-6100 19.90
So I e-mailed Intellius about this and the sent me the following reply:
"Hello! Thank you for contacting Intelius Customer Service. You have purchased your ID Watch Service through Privacy Matters. Intelius is the data provider for ID Watch. To cancel your billing for this service, please contact Privacy Matters directly at (888) 840-6301. Thank you."
I then called the first number above for AP9 24ProtectPlus and asked them to cancel this and the PM Identity Plus transaction and credit my account for the two 14.95 charges. They said they would and emailed me the following:
This email confirms that your cancel request for your membership in Privacy Matters Identity has been processed on 11/14/2007. Your cancellation confirmation number is 502615746-20071114. You do not need to do anything else to cancel your membership.
We thank you for your interest in Privacy Matters Identity, and we hope your membership experience was a positive one.
If you have any comments or suggestions that might help us better serve our members, please feel free to email us at [email protected].
Sincerely,
Privacy Matters Identity
Member Savings
and
This email confirms that your cancel request for your membership in 24Protect Plus has been processed on 11/14/2007. Your cancellation confirmation number is 420069001-20071114. You do not need to do anything else to cancel your membership.
We thank you for your interest in 24Protect Plus, and we hope your membership experience was a positive one.
If you have any comments or suggestions that might help us better serve our members, please feel free to email us at [email protected].
Sincerely,
24Protect Plus
Member Savings
Hopefully they will stick to their word of reversing my credit card charge. If they do or don't within a couple of days I will post the results in this forum.
The real culprit in this scam is YAHOO.COM as their people.yahoo.com people search directs you to Intellius as the initial perpetrator of the scam. I wonder how much they are getting kicked back from Intellius.
Kent
Pine, Colorado
U.S.A.
The credit charges that hit my card are:
11/09/07 24692169T00QGLREB AP9*24PROTECTPLUS-V; 800-211-9749 14.95
11/07/07 24692169P005TYW7Y AP9*PMIDENTITY.COM-V; 888-840-6301 14.95
11/04/07 24692169L00RMD3QE INTELIUS-INTELIUS.COM; 425-974-6100 12.90
11/04/07 24692169L00RMEL34 INTELIUS-INTELIUS.COM; 425-974-6100 19.90
So I e-mailed Intellius about this and the sent me the following reply:
"Hello! Thank you for contacting Intelius Customer Service. You have purchased your ID Watch Service through Privacy Matters. Intelius is the data provider for ID Watch. To cancel your billing for this service, please contact Privacy Matters directly at (888) 840-6301. Thank you."
I then called the first number above for AP9 24ProtectPlus and asked them to cancel this and the PM Identity Plus transaction and credit my account for the two 14.95 charges. They said they would and emailed me the following:
This email confirms that your cancel request for your membership in Privacy Matters Identity has been processed on 11/14/2007. Your cancellation confirmation number is 502615746-20071114. You do not need to do anything else to cancel your membership.
We thank you for your interest in Privacy Matters Identity, and we hope your membership experience was a positive one.
If you have any comments or suggestions that might help us better serve our members, please feel free to email us at [email protected].
Sincerely,
Privacy Matters Identity
Member Savings
and
This email confirms that your cancel request for your membership in 24Protect Plus has been processed on 11/14/2007. Your cancellation confirmation number is 420069001-20071114. You do not need to do anything else to cancel your membership.
We thank you for your interest in 24Protect Plus, and we hope your membership experience was a positive one.
If you have any comments or suggestions that might help us better serve our members, please feel free to email us at [email protected].
Sincerely,
24Protect Plus
Member Savings
Hopefully they will stick to their word of reversing my credit card charge. If they do or don't within a couple of days I will post the results in this forum.
The real culprit in this scam is YAHOO.COM as their people.yahoo.com people search directs you to Intellius as the initial perpetrator of the scam. I wonder how much they are getting kicked back from Intellius.
Kent
Pine, Colorado
U.S.A.
