- Report: #1480301
Complaint Review: Intellius (Internet Search/PeopleFinder/ReversePhoneLookup) -
-
Author Not Confirmed
Why?
Intellius (Internet Search/PeopleFinder/ReversePhoneLookup)
United States
Web:
Intelius.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Intellius (Internet Search/PeopleFinder/ReversePhoneLookup) Beware the fine print!
I was doing a reverse phone number lookup when Intelius popped up on my computer screen. They offered a 95 cent, one week introductory use of their service. If I did not cancel at the end of the week, I would be charged $29.95 a month. I plugged in the phone number I was researching and they did not have any information on the number. I promptly cancelled the membership (literally within 2 hours of signing up), and printed up the confirmation. What I didn't see on the website is this:
You will only be charged a $7.95 one-time fee if you cancel your membership and do not use your first background check voucher before 06/04/2019.
This item was at the bottom of the receipt for the 95 cent charge. I used my first background check (or so I thought) and still got charged the $7.95 fee. I called the company and Amanda said that as a "courtesy" they would refund the money charged to my PayPal account this time only. I used PayPal and not a credit card as PayPal sends me an alert for each and every charge made. Be very, very careful with this website.
