Jean
Gardena,#2Consumer Comment
Sat, March 19, 2011
The owners of this company, Vanese and Jason Hearne, are known for ripping off people in the travel agent industry. Jason has another company known as itravel inc. If you look up that company they have a F rating with the BBB. That is a very common practice for unethical businesses. They keep renaming the company so their history does not look as bad.
The other companies website is: itravelhousing.com. You can find out their rating by going to BBB.org and searching for them under that name. I am sure it won't be long before IEP will start using another name when their BBB rating drops to an F.
Jean
Gardena,#3Consumer Comment
Sat, March 19, 2011
The same thing happened to us. I believe it's time to bring a class action lawsuit. We are trying to contact others who have been ripped off by IEP.
Did you ever get a full refund or did they try to penalize you 10% for THEIR mistake??