- Report: #1368038
Complaint Review: Internet Order LLC - Philadelphia Pennsylvania
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Internet Order LLC
2 Logan Square, 100 N 18th Street, Suite 820 Philadelphia, 19103 Pennsylvania, USA
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Internet Order, LLC Learning Language ProductsPimsleur Languages Ripoff Internet Scam Artists Philadelphia Pennsylvania
A couple of years ago I foolishly decided to order what looked like a good deal on a Spanish language program but turned out to be one of the biggest mistakes of my life. For $9.95 I could try the program, I had 10 days supposedly in which to cancel if I was not happy with the program. Supposedly the trial period was to start the day I received the package. However, the billing information stated the 10 day trial started the day the order was placed. I received the package on the 10th day after the order was placed. I promptly called and cancelled the trial period the day the package arrived and returned the package (all software was unopened and only the envelope that contained the billing information was opened). I paid for the return shipping out of my own pocket. The $9.95 was billed to a credit card that expired a week or two after the order was placed, so luckily they were not able to continue billing me as some of the other complaints I read have stated. Almost two years went by and I suddenly start getting emails demanding payment for the program I canceled and returned. They refuse to give me a dollar amount, they say they never received the package and they ignore my request for detailing billing for the amount they are demanding. The latest email was today to which I replied if they continued to ignore my request for a detailed bill complete with the dollar amount they say I owe that I will be contacting the Consumer Financial Protection Bureau (CFPB), my States Attorney & their local Better Business Bureau (BBB). It will be interesting to see what their response will be. My advise to everyone is to stay clear of anything remotely connected to Pimsleur Language Programs. If you want to learn a new language, take a class at your local college. Save yourself the headache!!!
