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  • Report:  #423019

Complaint Review: INTERNETINITIATIVENV - Las Vegas Nevada

Reported By:
- Agoura Hills, California,
Submitted:
Updated:

INTERNETINITIATIVENV
5940 S. Rainbow Blvd Las Vegas, Nevada, U.S.A.
Phone:
888-6578585
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
In November 2008, my wife thought she was getting an "information packet" from the venerable Goggle regarding a work-from-home opportunity, for $3.98. Today I discovered a charge on my credit card statement for $72.21 and after calling Citibank also found out there was a similar charge in December, I unfortunately missed.

When I asked my wife about these charges she was clueless, because there was no nexus between Goggle and INTERNETINITIATIVE, NV. Since She had no idea what the charge was, I called the number and spoke to a didactic customer non-service representative. His robotic answered seems scripted. He was prompt in 'cancelling' my account. When I asked how soon the credit would show on my statement, he told me non was forthcoming. I rebutted what product or service did we receive for this charge? He said "free" access to a private goggle web site.

Naturally my wife had no idea about this "free" sight nor would she have visited it if she did. She simply was waiting for the $3.98 information packet. In fact it was long since out of her memory.

Nevertheless I could make no progress with the individual nor would he connect me to a supervisor. The other complaints registered on this site are harmonious with our story. The ral Goggle should be made aware of this. I am disabled and especially hard hit by the economy. For more information, read the other complaints. I'm tired.

Albert

Agoura Hills, California

U.S.A.


1 Updates & Rebuttals

Albert

Agoura Hills,
California,
U.S.A.
update

#2Author of original report

Wed, February 11, 2009

Follow up: At 1:45 PM today, February 11, I tried calling the company one more time, offering them a final opportunity to reimburse me before reporting them to the Attorney General. There was an announcement "... hours are M-F 9-5 Pacific time, please call back during business hours to speak to a customer service representative. I called twice to ensure I dialed correctly.

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