- Report: #1453858
Complaint Review: Interstate National Dealer Services Inc - Atlanta Georgia
Reported By:
Christopher -
Millville, MA, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Interstate National Dealer Services Inc
6120 Powers Ferry Rd. NW, Suite 200 Atlanta, 30339 Georgia, United States
Phone:
(800) 942-0400
Web:
http://inds.autowarranty.com
Categories:
Business Rating:
(0)
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Interstate National Dealer Services Inc Not honoring warranty or emergency services Atlanta Georgia
I purchased a used car with this warrenty only two months ago. The car had a total engine failure during a road trip. I had the car towed to a dealer and immediately reached out, at first I felt great they let me know I would be entitled to an emergency hotel room and a rental car and that the repairs were covered under the warrenty they just needed to send out an inspector due to the cost of the repair, they assured me this would be done within 24 hours due to the nature of the situation. We are a week and a half later, the car has been inspected, but is stuck in their "approval que" no rental, I am paying for the hotel out of my own pocket and so far they have done nothign to actually help. My family is literally trapped 2000 miles from home and they just can't be bothered to even meet their own standards of time and reasonable turn around. I purchased the warrenty to know if something like this ever happened I would be taken care of, instead they have left me completely stranded with no help at all.
1 Updates & Rebuttals
Interstate National
Atlanta,Georgia,
United States
Kindly click the link below to provide your contact information
#2UPDATE Employee
Sun, July 29, 2018
Thank you for your feedback.
Interstate has been an industry leader for 38 years, and constantly strives to provide a high quality customer experience.
Please give us the opportunity to discuss your concerns further by visiting http://www.interstatenational.com/ripoffreport/ and providing your contact information, and our Member Services manager will call you directly.
Thank you for your feedback, [name]. Interstate has been an industry leader for 37 years, and constantly strives to provide a high quality customer experience. Please give us the opportunity to discuss your concerns further by visiting http://www.interstatenational.com/ripoffreport/ and providing your contact information, and our Member Services manager will call you directly.
