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  • Report:  #1264295

Complaint Review: Interstate National truck and trailor - Phoenix City Alabama

Reported By:
James M - Huntsville, Texas, USA
Submitted:
Updated:

Interstate National truck and trailor
404 Martin Luther King Jr Parkway Phoenix City, 36867 Alabama, USA
Phone:
3342982500
Categories:
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Quite simply this place is a rip off and I got scammed. I went in on 10/26/2015 with a couple of minor problems on my truck (07 Peterbilt 379) truck was loosing water due to a hole in the upper redial or hose (3inch round 5inch long) and a nail in a drive tire that was leaking air. I came in at 4:30 local time and informed them of the problems. Tire was fixed with a tire plug in less than 5 minutes and tire was aired up to pressure. The hose took an hour to replace. I was charged 2 hours labor @$75 an hour which is their rate and $76.90 for the hose then I was charged $55 for the tire plug, $86.70 for 3 gallons of antifreeze  $30 for shop supplies. Total 416.01 with taxes. 

Here's the breakdown

Here's what I was charged.                                              Here's what I should have been charged.  

Tire plugged. $55.                                                              $25

Hose. $76.90.                                                                      $30

Antifreeze. $86.70.                                                              $60

Labor. $150.                                                                          $75

Shop Supplies. $29.99.                                                        $15 (is pretty standard price)

Taxes. $17.42.                                                                       $8 (approximate)

 

Total $416.01.                                                                        $213.00. (Approximate value for work done)

I'very been a truck driver for 25 years and have never been ripped off this bad for such small things. 



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