Adam
Winter Park,#2REBUTTAL Owner of company
Tue, November 06, 2007
Mike Thank you for your interpretation of our business practices. We always value the unique perspective of the timeshare owner, although typically similar to this string, its usually just a tad bit one sided. Let me start off by stating that you are absolutely, 100% whole heartedly, entitled to a refund. We never like hearing that any of our clients are unhappy with the services provided during the contractual relationship. We also make it very clear that if for any reason when you receive your contract that you are unhappy with it, change your mind, or even don't like the color ink we use on our contracts, we will issue you a full refund in an expedient manner. Apparently there was a delay in your refund process, have you received it yet? A little bit more light on the blurry picture you painted. Our office is open M-F 9-9. Interval Realty is part of the travel, tourism, hospitality, as well as meeting planners guides in Orlando whose primary focus is companies and corporations returning every year to local hotels. We do cross promote our website (Your property) in national, regional as well as local publications. We do not just simply list your property and forget, we are with you till the property has been rented or sold. If that is your assessment of the services that my company provides it is a poor reflection of the company as a whole and I'm glad that you've given me the ability to explain a thing or two. One more thing. You seem like a man who has done his research. Research one more thing and dig deep. You mentioned the fact that our name mirrors Interval Internation who you state is a reputable vacation network. Why don't you find out how many complaints this company has and maybe you'll understand why it wouldn't behoove us to be deceitful when contacting clients using the name Interval. Interval is time, just like your timeshare..... Please let me know if you haven't received your refund or you have any additional questions, Adam Wroblewski