Chris
Glendale,#2Author of original report
Tue, February 06, 2007
I'm surprised you even responded. How you know how 'busy' I am or who I am is beyond me. I am merely stating the facts of my experience with "interval". Further, I'm surprised the REAL Interval International hasn't contacted you for trademark infringement, as I'm sure many (like me) were confused or found your company to be similar to Interval International. You need to get busy responding to other compaints and also the BBB. There is another post I saw today that referred to your pitch regarding using the orlando convention center...again false you guys don't use the convention center, both of us talked with them. I do believe you're a fraud. I'm not in to spam which is why my last name isn't here, but you do your research and call me, k? I'm in your system.
Frank
Fort Monroe,#3Consumer Comment
Tue, February 06, 2007
Hey Adam, It's obvious in your response that you totally avoided the issues laid out in the OP. 1. The OP alleges that your business demands a $399 fee BEFORE the customer can see the contract. You did not address that point. 2. Interval Realty has an unsatisfactory record with the BBB due to unresolved complaints. You did not address that point. 3. The OP alleges that your employee was combative and very testy on the phone, and then hung up rudely. You did not address that point. I do agree with you on one point, however. You are not good at writing "rebuttels."
Frank
Fort Monroe,#4Consumer Comment
Tue, February 06, 2007
Hey Adam, It's obvious in your response that you totally avoided the issues laid out in the OP. 1. The OP alleges that your business demands a $399 fee BEFORE the customer can see the contract. You did not address that point. 2. Interval Realty has an unsatisfactory record with the BBB due to unresolved complaints. You did not address that point. 3. The OP alleges that your employee was combative and very testy on the phone, and then hung up rudely. You did not address that point. I do agree with you on one point, however. You are not good at writing "rebuttels."
Frank
Fort Monroe,#5Consumer Comment
Tue, February 06, 2007
Hey Adam, It's obvious in your response that you totally avoided the issues laid out in the OP. 1. The OP alleges that your business demands a $399 fee BEFORE the customer can see the contract. You did not address that point. 2. Interval Realty has an unsatisfactory record with the BBB due to unresolved complaints. You did not address that point. 3. The OP alleges that your employee was combative and very testy on the phone, and then hung up rudely. You did not address that point. I do agree with you on one point, however. You are not good at writing "rebuttels."
Frank
Fort Monroe,#6Consumer Comment
Tue, February 06, 2007
Hey Adam, It's obvious in your response that you totally avoided the issues laid out in the OP. 1. The OP alleges that your business demands a $399 fee BEFORE the customer can see the contract. You did not address that point. 2. Interval Realty has an unsatisfactory record with the BBB due to unresolved complaints. You did not address that point. 3. The OP alleges that your employee was combative and very testy on the phone, and then hung up rudely. You did not address that point. I do agree with you on one point, however. You are not good at writing "rebuttels."
Adam
Winter Park,#7REBUTTAL Owner of company
Tue, February 06, 2007
We're sorry that you feel this way about our company. I can understand that some clients are gun shy when it comes to making an important financial decision, this however is not the case. Fact of the matter is that regardless of where you go, what service is provided, there is always going to be a fee involved whether it be upfront or after the service has been completed. Where the local classified section of your newspaper sells your items, an upfront fee is required. When you eat at McDonalds or Burger King......Guess what? Pay before you eat! All we wanted here was the opportunity to provide a service that both the client as well as the company needed. To file a Complaint with the rip off report shows that this potential client has more time than I do, We're good at our jobs, not writing rebuttels to unwarranted issues.
Adam
Winter Park,#8REBUTTAL Owner of company
Tue, February 06, 2007
We're sorry that you feel this way about our company. I can understand that some clients are gun shy when it comes to making an important financial decision, this however is not the case. Fact of the matter is that regardless of where you go, what service is provided, there is always going to be a fee involved whether it be upfront or after the service has been completed. Where the local classified section of your newspaper sells your items, an upfront fee is required. When you eat at McDonalds or Burger King......Guess what? Pay before you eat! All we wanted here was the opportunity to provide a service that both the client as well as the company needed. To file a Complaint with the rip off report shows that this potential client has more time than I do, We're good at our jobs, not writing rebuttels to unwarranted issues.
Adam
Winter Park,#9REBUTTAL Owner of company
Tue, February 06, 2007
We're sorry that you feel this way about our company. I can understand that some clients are gun shy when it comes to making an important financial decision, this however is not the case. Fact of the matter is that regardless of where you go, what service is provided, there is always going to be a fee involved whether it be upfront or after the service has been completed. Where the local classified section of your newspaper sells your items, an upfront fee is required. When you eat at McDonalds or Burger King......Guess what? Pay before you eat! All we wanted here was the opportunity to provide a service that both the client as well as the company needed. To file a Complaint with the rip off report shows that this potential client has more time than I do, We're good at our jobs, not writing rebuttels to unwarranted issues.