- Report: #870281
Complaint Review: ipayment - Thousand Oaks California
Reported By:
Jan G -
Huntingtown, Maryland, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
ipayment
PO BOX 3429 Thousand Oaks, 91359 California, United States of America
Phone:
800-324-9825
Web:
ipaymentinc.com
Categories:
Business Rating:
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ipayment National Payment Processing Erroneous charges....stay away! Thousand Oaks, California
DO NOT USE THIS COMPANY!!!! I cannot stress this enough. I used them for 4 years and every month I had to go through the statement with a fine tooth comb for erroneous charges. Then you have to take your time to call the company to have the charges credited. In the meantime, they have been using your money. Their fees pop up from nowhere. Even after cancelling their service 2 months ago, they continue to charge my bank account. I am in the process of filing a BBB complaint against them. And I'm not the first. Check out BBB...they have A LOT of complaints filed against them. Do your due diligence...check them out. The have a huge PCI compliance fee that they charge every year and even if they agree to reduce it for you, you have to call them every time. Warning: STAY AWAY. There are much better cc processing companies out there!
