Robert
Buffalo,#2Consumer Suggestion
Thu, February 07, 2008
You should dispute the charges with your credit card company to get your money back. Also, it appears they are under investigations. Here's an excerpt from a winnipeg newspaper: But now, British Columbia's consumer watchdog is warning consumers to report such threats to the police. "We have opened a file and we are investigating it now," said Tatiana Chabeaux-Smith, spokesperson for the Business Practices and Consumer Protection Authority of BC. "If anyone has been involved in this situation we definitely encourage them to call us." Consumers can report their dealings with iPhoneNow.ca at 1-888-564-9963 or by e-mail at [email protected]. She said if consumers are threatened with legal action for complaining about the company, they should go to the police. Coquitlam RCMP Const. Linda Barrett said the RCMP is investigating and consumers with complaints about the company should call 604-945-1488. Visa Canada said it is also investigating. Gord Jamieson, director of payment-system risk, said consumers should know that if they did not receive goods they have paid for, they have the right to ask Visa to have their money refunded. Jamieson said iPhoneNow.ca's practice of charging customers $500 plus tax for requesting a charge back from Visa is not allowed by Visa. You can read the articles at http://www.canada.com/vancouversun/news/business/story.html?id=7dd7c892-74dd-46b3-9e79-165ecc72c90d&k=5149 and another article at http://www.canada.com/vancouversun/news/story.html?id=39bd6190-0ce8-49b7-ad04-cf2e5f0313ba&p=2 Good luck