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  • Report:  #809773

Complaint Review: J and S used engine - Houston Texas

Reported By:
Big Mike - Blacklick, Ohio, United States of America
Submitted:
Updated:

J and S used engine
3105 Jensen Dr Houston, 77026 Texas, United States of America
Phone:
713.222.9900
Web:
Categories:
Tell us has your experience with this business or person been good? What's this?
Beware of this company they are misleading and will take your credit card information and not follow thru with the order. They represent a number of times they have the parts and that they work and are ready to ship. You will not get the parts you thought were buying. They will advoid your calls. The are not a member of the bbb. 

Beware of these guys dont do business with them


1 Updates & Rebuttals

J and S Used Engines

Houston,
Texas,
United States of America
Re: Michael Matalka

#2UPDATE Employee

Fri, December 16, 2011

The parts are pre-checked , but as I explained to the Michael Matalka - we DO NOT charge credits on a part until it it re-checked prior to shipping. Upon re-checking the unit and finding a small crack in the case after steam cleaning the trans, we informed Mr. Matalka of the issue and was unable to supply a comprable unit.

Instead of shipping a transmission with an issue, we thought it best to cancel the order and again WE NEVER CHARGED THE CREDIT CARD. If this was a "false company" or "misleading" then we would have charged the card and shipped a faulty unit.

I dont really know what Mr. Matalka would like us to do, but if we find an issue with one of our used parts or we are not 100% comfortable with the unit then we will not ship it and we WILL NOT TAKE PAYMENT.

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