Ex Employee
Pensacola,#2UPDATE EX-employee responds
Tue, November 20, 2007
They were wrong to let you drive off the lot with only liability insurance. Only Full coverage can cover a car bought the night before when an insurance company is closed.Only getting an outside agency involved will perhaps convince them to a refund, but just for FYI there were about 6 documents that were signed that say no monies are refundable. The DMV is your best bet, keep in mind that the warranty you have gives them the right to just keep putting the car in the shop. But demand to speak with Bill Todd at the dealership and demand a personal apology from the person that said you stole the car. Trust me that the DMV is hearing alot about them right now so I bet they will help.
Tyler
Mobile,#3Consumer Comment
Sun, November 04, 2007
Hello please contact the DMV Department of Motor Veichles 0f Florida and Fla Attorney General this JD Byrider can not blame you for a car stolen off there lot that store has cameras that record the hole property so they can see who stole the car. plus they have insurance on every car on the lot if your car was stolen and they had it in there care they are liable for it . They are blowing smoke thinking you will go away. By you contacting DMV Department of Motor Veicles they will have to explain to them why they are making the claim that you stole your own car plus they will have to open there books and DMV will see if anything eles looks funny. Another thing that 2002 Grandam that you payed $16000 for olny cost them $ 2000-$ 3000 dollars how do I know? I was a Buyer for Jd Byrider they mark these cars way up plus charge you 23-25% interest to get that total of $16000 and a Grandam is a lowin car meaning they are cheap one of the cheapest cars on the market .I would demand my money back tell them you do not want another car and look somewhere eles that is honest these guys are scam artist an theifs! Hope this helped out!
Monica
pensacola,#4Author of original report
Tue, September 04, 2007
after being acussed of steeling their car. i called today to find out that the car was never stolen, it was parked in the back the whole time. i was acussed in front of coustomers as well as rudly talked to. he told me that i was the last one with the car and i must have gotten my boyfriend to make a copy and steel it and until they get their car back then i wont get my deposite.now that the car is back and has never left they are still refusing to give me my deposite.i called and tried to talk to the owners and they refused to talk to me. when i called and said i was someone else they got on telephone and was very rude and hung up, no concerns or remorce for steeling my money or acussing me of stealing a car. i am a educator and single mom, they are not going to recive not one blessing and there company will suffer until it is closed down.that is the type of history the want with others there is no need for them to hold my deposite and i didnt even keep the car
LEENA
NORTH,#5Consumer Comment
Tue, September 04, 2007
You stated that they agreed to fix the vehicle and accepted your $400 deposit. Was this a written and signed agreement. You may actually have them right where you want them. Is this JD Byrider a resale lot rather than the original dealer of that make of vehicle? Let me explain...I owned a Dodge Intrepid which came down with an unknown malady. My husband took said Intrepid to an auto shop in the city 50 miles away, where he worked. We paid several hundred dollars to this shop for them to repair the problem. They took payment from my husband IN ADVANCE, thereby agreeing that the problem would be fixed for this amount of money. Husband calls me at home that afternoon and tells me friends wife has just picked up our car and phoned to tell him that the problem is NOT FIXED. I called auto shop and they tell me too bad. They won't do anything else unless I pay more money. They did what they said they were going to do. I call hubby back and I tell him to call her back and have her take the car to the dodge dealer and leave it there, take the keys in and give them to the service desk. I then call the Dodge dealer and ask for the MOST IMPORTANT PERSON IN THE BUILDING. I get the dealership OWNER. I explain that this dirtbag auto repair shop has hustled me out of durn near $500 to fix a problem they did not fix. They took payment in advance of services and I would like his help in getting the car repaired. I believe the auto shop is responsible for paying the tab. Owner asks location of car and I tell him it's on his lot and the service department has the keys. He agrees that I got ripped off and will help. To make a long story short and not bore you with miniscule details...the dealer fixed the car. The problem was with a $30 part, not the $350 computer chip the other place told me it was. The dealer billed the auto repair shop for the cost of the repair to my car and made it VERY clear to them that they would be refunding me the difference between their bill and what I paid or they would not be purchasing any more parts from their dealership. You see...certain parts cannot be purchased from auto parts stores, only authorized dealers may sell them. As a final slap in the face...the dealer would not permit the auto shop to return the computer chip for a refund. AHHH...too bad, no returns on parts which have been installed. Yeehaw! Consumer wins. Car gets fixed, consumer gets refund check for over $300 AND dirtbag conartist is out $350.