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  • Report:  #753900

Complaint Review: J & J New Used Furniture Store - Chillicothe Ohio

Reported By:
toyzpoodle - Waverly, Ohio, United States of America
Submitted:
Updated:

J & J New Used Furniture Store
385 N High St Chillicothe, 45661 Ohio, United States of America
Phone:
740-466-1200
Web:
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Purchased a reclining couch from this business. Asked if it was a lazy boy & if there was anything wrong with it other then that some of the fabric was picked.
Was told no other then that it is in good working condition & yes it was a wall hugger.

Had to pick item up later that evening. Got it home, sat on it & the left side of the couch immediately broke
down. The one side had been shoddily patched & the other side has  stress cracks & will need replaced also. When I called to alert  them of this problem  I was laughed at & told "Better luck next time".


1 Updates & Rebuttals

toyzpoodle

Waverly,
Ohio,
United States of America
J & J Used Chillicothe Ohio Sold Broken Furniture Passed off as Good Condition.

#2Author of original report

Sun, July 17, 2011

Purchased a reclining couch from this business. Asked if it was a lazy boy & if there was anything wrong with it other then that some of the fabric was picked.
Was told no other then that it is in good working condition & yes it was a wall hugger.

Had to pick item up later that evening. Got it home, sat on it & the left side of the couch immediately broke down. The one side had been shoddily patched & the other side has stress cracks & will need replaced also. When I called to alert them of this problem I was laughed at & told "Better luck next time".

When reported to the BBB they would not respond to requests for additional information & case was closed as unresolved.

They were given a D+ rating with rating scale from A+ to F

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