- Report: #945271
Complaint Review: J P Morgan Chase - Lexington Kentucky
Reported By:
Emma -
, Kentucky, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
J P Morgan Chase
101 Main Street, Lexington, KY Lexington, Kentucky, United States of America
Phone:
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J P Morgan Chase Chase Bank No safe deposit box Refunds at Chase. Lexington, Kentucky
When you rent a safe deposit box from Chase Bank, they charge you annually a rent charge. But if you want to close the box you get no money back. Even if it still has 11 months of usage left when you close it. They now keep your money and re-rent your box to someone else. The are double dipping on their rental income. And if you as why their is no prorate of funds they get very nasty.
Says a lot about their customer service.
Says a lot about their customer service.
2 Updates & Rebuttals
samuel
West Covina,California,
USA
Chase rip off customers
#2REBUTTAL Individual responds
Thu, July 27, 2017
Same happens to me . I just close my box and no refund. There should be any government law regarding this.
Ken
Colorado,USA
What does the agreement between you and the bank say?
#3Consumer Comment
Sun, September 23, 2012
That's what would govern any refunds.
