Dave
Zephyrhills,#2Author of original report
Thu, July 14, 2011
I see that Jacobsen is being disingenuous about the facts. The wall was repaired by his people as being bowed in the middle of the wall. His people removed the sheetrock and found that the header was warped. His people then shimmed the top part of the wall out to remove the bow and replaced 1-2x4 that was bad. His people then did not shim out the bottom of the wall which caused it to be 1 out.
If the president of the company thinks that an inside wall can be buckled inward by 1 which is caused by set-up then lets think this through. First, the wall is 30 from the centerline of the home, approx. Second, the wall is attached at the top with a header. Third, the wall is attached at the bottom by 2x4s attached to a 2x4 nailed into the floor. Now lets say that they did not nail the 2x4 in the floor to the floor joists and only into the plywood. The nails they would use is 3 nails, so that means that you have to lift the centerline of the house at the point of 2 feet away, to more than the 3 to pull the nails out of the floor to move the wall. Now I do not know the angle that this plywood would break over a 30 span, but lets put it at 30 degrees to be at a maximum possible angle. You can visualize what the height of the buckle would be and to say it is more than 10 is conservative.
As the Dennis knows, the state only deals with MAJOR problems and the cosmetic items are to be repaired by the warranty. What the President did was say he was not going to honor any warranty items. Would you buy a product from a person that does not honor his own warranty?
As for the court case, when it came up I was in California attending to a terminal relative and could not get back. The judge dismissed the case not on merits but on I was not there. The photos of the work being done by HIS people and the photos of the wall being 1 off was enough proof that the company was at fault.
The fact that they offered to pay for the floor was OK, BUT money was not the object. The floor was the object and we did not care about the money and only wanted the floor fixed.
As is public record, the president of the company does not like the BBB as can be seen from what he wrote to them. As for the letters to the state, they are on file and will be used to build a case against Jacobsen if there are enough complaints to warrant it. I still only hope that his motives are profit and not being vindictive to customers.
DO I care if Jacobsen fixes the wall, nope, I no longer live there and bought a beautiful Palm Harbor home that was perfect. There is no comparison as if you want the best, buy the best and in my opinion having both, it is Palm Harbor. Now should Dennis fix the wall for the current owner, I do not care, but she lives alone and only has Social Security as income.
This is 1 of 6 sites that consumers can post what happens to them and write about it. Jacobsen found 1, 5 more to go.
Does Jacobsen have a rebuttal, I guess so, is Jacobsen telling the complete truth, you be the judge and let the buyer be warned.
Dave
Dennis
Odessa,#3UPDATE Employee
Mon, July 04, 2011
Person, Dave... Zephyrhills, Florida.
Dave posted a rip off report concerning Jacobsen Homes, Safety Harbor, Florida on May 28, 2006.
Our apologives for Dave's misleading information in his article.
A major problem, he reports, was a buckling floor at the joints which Dave reports the dealer fixed.
This is true as the dealer was sited by the inspectors for the State of Floida ( DMV ) on a violations
report (2/2/06) and the dealer's responsibility was to correct the problem. Dave also reported a wall
out of plumb by 1 1/2inch. This per the state inspectors was a problem caused by the set-up crew
who was hired by the dealer. Not a Jacobsen manufactering defect. In fact the DMV inspection
report of 2/2/06 reveals "No Manufacturer Non-Compliances." All problems reported were the sole
responsibility of "others." I must add that per the Federal Standards set out by HUD, a sub-part I
inspection determined "No Jacobsen Homes Responsibility."
However, to show good faith, Jacobsen Homes contacted a sub contractor to estimate the cost to
remidy Dave's problem. The estimate was $2,500.00. Jacobsen Homes proceeded to offer Dave the
$2,500.00 to have the problem corrected. Dave refused.
Instead Dave filed a lawsuit on 1/4/07 at the Sixth Judicial Circuit Court of Pasco County, Florida.
On February 19thy, 2007, Judge William G. Sestak dismissed this case.
Dave wrote to a State Representative, a State Senator, the Attorney General's Office, The Department of Community Affairs, the FMHO and the AARP. The above departments must have seen there was no wrong doing by Jacobseh Homes. A Judge dismissed the case. Now does Jacobsen Homes have a clear cut rebutle here ? You be the Judge. Thank You.
Dennis
Jacobsen Homes