- Report: #422326
Complaint Review: Jagex Ltd. - Cambridge Europe
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Author Confirmed
Why?
Jagex Ltd.
90 St Andrews Road Cambridge, CD41DL Europe, Europe
Phone:
791-951 784
Web:
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Jagex Ltd. Very Poor Account Security Cambridge Europe
The account security is so weak for Jagex. Your asked to make up a password and security question so, other players cant get into your account. This is not working.
My daughter has had her password changed and, all of her items stolen from her account. A few months ago, someone adjusted the credit card on the account, making it invalid.
Now we are using our paypal account but, we dont feel safe. They need to tighten up their security or, more parents are going to block this game.
Kimberly
Sarasota, Florida
U.S.A.
My daughter has had her password changed and, all of her items stolen from her account. A few months ago, someone adjusted the credit card on the account, making it invalid.
Now we are using our paypal account but, we dont feel safe. They need to tighten up their security or, more parents are going to block this game.
Kimberly
Sarasota, Florida
U.S.A.
1 Updates & Rebuttals
Matthew
Cuyahoga Falls,Ohio,
U.S.A.
Use antivirus
#2Consumer Comment
Sat, March 20, 2010
Scan your pc for keyloggers and trojans. When a password gets stolen like that it has nothing to do with their security and your pc's security.
