- Report: #762503
Complaint Review: Jagex LTD - Internet Internet
Reported By:
MadMom -
, Internet, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Jagex LTD
UK Internet, Internet, United States of America
Phone:
Web:
jagex.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Jagex LTD Runescape Beware of subscriptions Internet, Internet
My son had a Runescape account that kept getting stolen, so we cancelled his monthly subscription in September 2010; however the charge kept appearing on my credit card statement every month.
It is now August 2011 and I'm still being charged. I've contacted Jagex/Runescape and they refuse to credit anything, despite the fact that the account had not been used (for anything other than several attempts to cancel it) in 11 months.
I am in the process of reporting to any and every agency that will listen. It's only $5.95 per month, but it's the principal that this company preys on teens and their unsuspecting parents because they think no one will miss $5.95 a month.
I'm a mom who is tired of being taken advantage of!
It is now August 2011 and I'm still being charged. I've contacted Jagex/Runescape and they refuse to credit anything, despite the fact that the account had not been used (for anything other than several attempts to cancel it) in 11 months.
I am in the process of reporting to any and every agency that will listen. It's only $5.95 per month, but it's the principal that this company preys on teens and their unsuspecting parents because they think no one will miss $5.95 a month.
I'm a mom who is tired of being taken advantage of!
