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  • Report:  #125386

Complaint Review: Jank King Cleaning Franchise - Nationwide

Reported By:
- Markley, Ohio,
Submitted:
Updated:

Jank King Cleaning Franchise
janiking.com Nationwide, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
My experience with this company has all been bad, except the sales process, which they do well. Cynthia at ext 158, Franchise sales is great on the phone and during the sales process. I even spoke with 2 other owners, Cynthia gave me the # to call. Eric in MI said business was booming. (My guess now is "Eric" is an employee of Jani King). Well now Cynthia won't even return my calls. I have left messages for everyone I can find, all the way to Jim Cavanaugh, the Pres. The $15k I sent them seem a total loss now, the machines keep breaking and they are specific to JaniKing and parts are not available except through Jani King. This is not what was promised; with the lack of response and support it is obvious this was just a big lie scam.

Bill

Markley, Ohio
U.S.A.


4 Updates & Rebuttals

Yung2da

Pickerington,
Ohio,
U.S.A.
Yes Jani King will rip you off

#2UPDATE Employee

Sat, May 30, 2009

Here is how they do it! Once you get a few contracts the objective is to get the contracts taken away from you. How? Through inspections. By inspecting your buildings and giving low performance scores. Keep in mind that they have already went into a situation with a low ball price. You will never be able to clean the building at that cost and be efficient. Forget it! It's set up for you to fail. Within a year, you will have lost the majority of your new accounts to unsolved issues. I hope you trust what I just posted. It's the truth, save your money and try to get your own contracts.


Angela

Victorville,
California,
U.S.A.
Tell the Whole Story Please!!!

#3REBUTTAL Owner of company

Sun, December 28, 2008

I guess you forgot to mention that if you don't except any of the contracts they offer you it counts against you during your initial offering period. So when you sign up with Janiking they don't disclose the part your damned if you do and damned if you don't. You have to read between the mountain of lies I mean lines in the books your given, and the same books they skim over in the classes they make you take so JaniKing can look legitimate. I have a few sprint accounts janiking offered me and a few of these must be done an hour before the store is to open, so I guess your wrong about that too. Are you sure you don't work for Jani-King anymore? If anyone would like to start a class-action law suit against JK in Cali please email me. There's power in numbers. Jani-King will eventually be chopped down. Signed, just another JK Victim.


Robert

Buffalo,
New York,
U.S.A.
LOL!

#4Consumer Comment

Sat, March 22, 2008

""One last note: Does anyone out there know who to spell or comprise a reasonably articulate sentence? From now on, press F7."" I like to think that I know how to spell and can structure a sentence properly. Do YOU know WHO? LMAO! Typical ploy. When all else fails, attack the reporter's spelling and grammer. There is a catch though. Ya gotta be sure YOUR spelling and grammer is correct (hint; comprise is a transitional verb.) Perhaps this ex-employee should go back to school to learn WHO! LOL! LOL! Too funny. It's always amusing when someone posts a rebuttal as this while claiming to be an ex-employee. Such loyalty!


Former Employee In Minnesota

Minnneapolis,
Minnesota,
U.S.A.
Ridiculous Accusations

#5UPDATE EX-employee responds

Sat, March 22, 2008

This is a rebuttal to all who have filed reports on this website against Jani-King International, Inc. and any of its offices throughout the world. As a former employee, I was involved in a lot of aspects of franchise ownership, including individuals contacting the office to inquire about owning their own business, when they met with a representative for full disclosure of what owning their own Jani-King franchise entails, when they signed the agreement to become a Jani-King franchise owner, training these "new" franchisees (four days a week for three weeks), business offerings, complaints, etcetera. Those who have chosen to purchase a franchise are NOT employees of Jani-King; they are business owners. The purpose of these fees is simple: These monies pay for an accounting department (accounts receivable and collections), a customer service department (complaints), sales and telemarketing departments (obtain new business) and an operations department (ensure the quality of service being provided to clients), as well as advertising (television, magazines, sporting events, etc.). You pay these fees to Jani-King because an entire staff is provided to you, along with every other franchise owner. I've noticed that several reports mention contracts being poorly bid or "underbid". This does occur, but before signing for any new business, franchise owners are given the opportunity to view a contract in its entirety, along with the supplemental documents that show how and why the account is priced for the amount that it is. If this opportunity has not been given to you and you chose to accept the account anyway, that doesn't sound like a "rip off", but more like bad judgement on behalf of the franchise owner. Another individual took the time to complain about what contact was information was listed on their business cards. What would you prefer-your personal address and personal telephone numbers listed or Jani-King business address and telephone numbers? There is also a report that complains about the time of day they were expected to service an account. Again, all of this information (time of day, days per week) is provided to a franchise owner before they sign for a contract. Besides, common sense would tell you that a business is typically not cleaned during regular business hours because it would disrupt their business. I do not doubt that many of those who have filed reports about Jani-King have legitimate complaints. However, I am hard-pressed to be sympathetic to those who chose to spend hundreds or thousands of dollars to start their own business, when they themselves state they were not qualified to do so. One last note: Does anyone out there know who to spell or comprise a reasonably articulate sentence? From now on, press F7.

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