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  • Report:  #106614

Complaint Review: JD Byrider/ CNAC - Louisville Kentucky

Reported By:
- Hardinsburg, Kentucky,
Submitted:
Updated:

JD Byrider/ CNAC
6801 Preston HWY Louisville, Kentucky, U.S.A.
Phone:
502-969-0440
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Last year my husband and I needed to get a vehicle fast, so we went to JD Byrider. We bought a NICE looking truck. The sales guy made it sound like we were getting a great deal, he even knocked off a few hundred dollars off their asking price. Well, we were really needing the truck that day and we were a little nieve about how much certain vehicles book for, so we went for it.

First, the truck showed a full tank of gas, not 20 minutes away the truck died. We had to call AAA to tow us to the nearest gas station where we discovered that it was out of gas--the gage was stuck on F

Nearly four months later the clutch went out. We took it back and they acted like they were doing us a favor by fixing it for $200 (they claimed they replaced the clutch). Nearly 2 months later the clutch went out again, this time we took to a local shop, they replaced the clutch for less than $200 and said that the clutch was in such a bad shape that there was no way that it could have had that much damage in just 2 months

Only when we went to insure it did we find out that it had been wrecked two times before.

Beacause of the 23% interest rate we decided to refinance through our bank, we then found out that our truck books for $2000 less than our principle at CNAC. Now we're stuck with CNAC because we cant get a loan on a vehicle that much over book value.

As far as CNAC goes I have had two checks go back because the checks went through before my deposits, accidental. I wasn't trying to rip them off and when they called about it I Western Unioned them the payment plus a 30$ returned check fee the same day. Now they say that they can't take a check from me any more. Can anyone tell me if they can do that?

Anonymous

in, Kentucky
U.S.A.


1 Updates & Rebuttals

Robert

Beech Grove,
Indiana,
U.S.A.
Suggestions... checks are not like cash, stores must accept cash

#2UPDATE EX-employee responds

Fri, September 03, 2004

First off... checks are not like cash, stores do not have to accept checks from those they do not want to. They must accept cash because the Government has laws that make them, but all other forms of payment they can take or leave, so yes, they can do that. Writing a check when there are not funds to cover it is a crime, no matter what the reason. I am sure that you can see that a company could use a "burn me once shame on you, burn me twice shame on me" attitude, and you already exhausted your first and second chances, even though you made good after the fact. Perhaps you could ask them to rethink their decision in 6 months or so. The fact that the gauge was stuck on empty was unfortnate, but could have been overlooked if the car was not on the lot long or testdriven much. The fact that the clutch went out is pretty standard on a car once it gets old... although I think you have a legitimate grip about paying $200 for the repair. The 23% interest rate is high, and the fact that you are "upside-down" on your car is unfortunate, but this is no different from many people who trade in a one year old car for a new car only to find themselves 2-3000 upside-down (as I myself am). If you needed a car "fast" as you said, and agreed to the 23% because of that, then hopefully you have learned a valuable and expensive lesson. The only suggestion I can make is the more you pay against the prionciple the less you will owe in interest. If you have an extra $30 per month to pay bounce check fees, perhaps you can instead put that towards the priciple, which would be like an extra payment or two a year and would probably save you a few hundred dollars in interest. Good luck with your vehicle.

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