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  • Report:  #127845

Complaint Review: JD Byrider Sales CNAC FSB Dan Nelson - Council Bluffs Iowa

Reported By:
- Omaha, Nebraska,
Submitted:
Updated:

JD Byrider Sales CNAC FSB Dan Nelson
3029 West Broadway Council Bluffs, 51501 Iowa, U.S.A.
Phone:
712-388-0363
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
Ok i went to Dan Nelson Of Council Bluffs to get a new car i got a 1999 ford zx2. 1 month later my clutch goes out at the same time my tranny went out so now i have to pay 400 As A Deductible ok so they had my car for 2 weeks ok i get it back 2 weeks later my altanater go's out ok so theres another 100$ Ok Now im getting kinda mad that this car is a peice of crap ok now 1 week after that my power stearing goes out and my serpintine belt service engine light comes on and my heater goes out on the coldest day in nebraska. now im kinda feed up with this and thats another 400$ they need so i call FSB to see if they can help me out they said they have some kinda new repair plan. been 2 weeks now i call and call them but the managers allways gone i talk with CSR They Cant Help Me so.... i leave ton's and tons of message's to the manager still no help

I want to know if i may have a lawsuite agest them wouldent u call that car a limon ?

Dont Ever Get A Car From Dan Nelson Or JD BRYDER or what ever other names they have

Keene

Omaha, Nebraska
U.S.A.


1 Updates & Rebuttals

Michael

Carmel,
Indiana,
U.S.A.
Keene - your experience is not typical of JD Byrider stores

#2REBUTTAL Individual responds

Tue, January 18, 2005

Keene: We at Byrider Corporate were disappointed to learn of your recent experience and complaint against the ex-J.D. Byrider location concerning your vehicle service issue. J.D. Byrider offers customers an affordable and dependable automobile while restoring their credit. Included in this program is the comfort in knowing that you are purchasing a dependable automobile with superior customer service and support. However, we understand that automobiles do experience mechanical problems. In the event that your vehicle experiences mechanical problems, it is J.D. Byrider policy to abide by warranty agreements and efficiently service customer vehicles in a timely fashion. We would like to gather more information on the type of warranty you received with your vehicle. For the last ten years, J.D. Byrider has been the industry leader in helping people get a reliable used car. As North America's largest used car franchise corporation, we are committed to making your car buying experience as enjoyable as possible. Please contact us at our toll free customer service hotline - 888.240.3595. Thanks, Michael Patrick

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