Jay
Dartmouth,#2UPDATE Employee
Mon, November 08, 2004
My Service Department tried to fix the door that you said was leaking. It did come back to get fixed and it was fixed the second time. As a matter of fact we sold that same van to another customer who hasnt had a problem since they bought it. Power Steering pumps on any Ford are loud so that wasnt a problem either. Then you say its a "scam" that CNAC woundlt let your "boyfriend" into a budget, when he was not on the Loan??? Now about the $995.00 for the Service Agreement that you claim we didnt tell you about??? First you signed a Desk sheet and I went over it at that time. Then I went over it on your Purchase Agreement and you signed. Then I went over the acutal Service Agreement and read everything it covers, then asked if you had any questions, then you said "No" and signed it. On top of all that it was Video an Audio Recorded. So I think you are being a little Untruthful in your complaints. Please if you are unhappy at least tell the true about what actually happened. I realize there was a problem but you are being unreasonable.
Jay
Dartmouth,#3UPDATE Employee
Mon, November 08, 2004
My Service Department tried to fix the door that you said was leaking. It did come back to get fixed and it was fixed the second time. As a matter of fact we sold that same van to another customer who hasnt had a problem since they bought it. Power Steering pumps on any Ford are loud so that wasnt a problem either. Then you say its a "scam" that CNAC woundlt let your "boyfriend" into a budget, when he was not on the Loan??? Now about the $995.00 for the Service Agreement that you claim we didnt tell you about??? First you signed a Desk sheet and I went over it at that time. Then I went over it on your Purchase Agreement and you signed. Then I went over the acutal Service Agreement and read everything it covers, then asked if you had any questions, then you said "No" and signed it. On top of all that it was Video an Audio Recorded. So I think you are being a little Untruthful in your complaints. Please if you are unhappy at least tell the true about what actually happened. I realize there was a problem but you are being unreasonable.
Jay
Dartmouth,#4UPDATE Employee
Mon, November 08, 2004
My Service Department tried to fix the door that you said was leaking. It did come back to get fixed and it was fixed the second time. As a matter of fact we sold that same van to another customer who hasnt had a problem since they bought it. Power Steering pumps on any Ford are loud so that wasnt a problem either. Then you say its a "scam" that CNAC woundlt let your "boyfriend" into a budget, when he was not on the Loan??? Now about the $995.00 for the Service Agreement that you claim we didnt tell you about??? First you signed a Desk sheet and I went over it at that time. Then I went over it on your Purchase Agreement and you signed. Then I went over the acutal Service Agreement and read everything it covers, then asked if you had any questions, then you said "No" and signed it. On top of all that it was Video an Audio Recorded. So I think you are being a little Untruthful in your complaints. Please if you are unhappy at least tell the true about what actually happened. I realize there was a problem but you are being unreasonable.
Jay
Dartmouth,#5UPDATE Employee
Mon, November 08, 2004
My Service Department tried to fix the door that you said was leaking. It did come back to get fixed and it was fixed the second time. As a matter of fact we sold that same van to another customer who hasnt had a problem since they bought it. Power Steering pumps on any Ford are loud so that wasnt a problem either. Then you say its a "scam" that CNAC woundlt let your "boyfriend" into a budget, when he was not on the Loan??? Now about the $995.00 for the Service Agreement that you claim we didnt tell you about??? First you signed a Desk sheet and I went over it at that time. Then I went over it on your Purchase Agreement and you signed. Then I went over the acutal Service Agreement and read everything it covers, then asked if you had any questions, then you said "No" and signed it. On top of all that it was Video an Audio Recorded. So I think you are being a little Untruthful in your complaints. Please if you are unhappy at least tell the true about what actually happened. I realize there was a problem but you are being unreasonable.