Catherine
Waterford,#2Author of original report
Thu, July 03, 2003
After waiting for FOUR months, I finally received my address labels on July 2nd, 2003!! Having read many of the complaints on this web site and the efforts people have made to contact this company about their orders, I can appreciate the fact that I'm one of the lucky ones who actually received my order. This company has nerve, though.... they were "thoughtful" enough to enclose with my address labels another order form for more labels! As if! Regardless of this outcome, I will NEVER order from J.D. Marvel Products again. Way too risky.
Catherine
Waterford,#3Author of original report
Thu, June 19, 2003
After waiting three and a half months for my order (which I STILL haven't received) this company has the nerve to send me their catalogue!! Obviously, they know where the mailbox is, why can't they send my order?! On the catalogue order-form they list yet another customer service telephone number (different from the one I have) and the same invalid e-mail address. How does anyone contact these people without paying even more money for lengthy long-distance calls or postage? Help!!