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  • Report:  #1061799

Complaint Review: Jdate - Internet

Reported By:
smack - Pennsylvania,
Submitted:
Updated:

Jdate
Internet, USA
Web:
www.jdate.com
Categories:
Tell us has your experience with this business or person been good? What's this?

autorenewed me without contacting me. when i contacted them that i was did not want to renew, they would not refund. disputed with CC and BBB. STAY AWAY. there are a lot better alternatives

their email response: 

Thank you for your message. In order to be fair to all members that use the site, we stand by our no refund policy. I can issue a one time courtesy refund of $109.95, and no more because you used the paid features after the renewal.

so they want to charge me $50 for a service i did not want or use. (one use was noted to confirm my account was still active. jdate was immediately informed)



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