- Report: #482913
Complaint Review: JEN'S PIRATE BOOTY - Calabases California
Reported By:
Andy Kobayashi -
New York, New York, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
JEN'S PIRATE BOOTY
1667 Las Virgenes Canyon Road Calabases, 91302-1948 California, United States of America
Phone:
818.880.00
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JEN'S PIRATE BOOTY CALABASAS IS a 1 person internet rippoff. Sent damaged goods, promised to return then sent this before totally ignoring any emails: New York, New York
JEN'S PIRATE BOOTY, CALABASES, CA, who I believed to be a store, is only a resident address,
I bought a dress for $110 plus shipping and discovered small rips in the material. I am a 62 year old woman, don't drink, don't smoke. Contacted JEN''S PIRATE BOOTY, CALABASES, CA thinking this was a store but as Ali of JEN''S PIRATE BOOTY, CALABASES, CA the final email shows. - she is a home internet make believe company. I only buy from companies to make sure that if I have a problem they will aid me in returning the damaged product. I would never buy from just an internet company - that's like buying from EBAY.
JEN'S PIRATE BOOTY has no customer service just delay and delay When I sent the item back to JEN'S PIRATE BOOTY CALABASES, for return as Ali requested, I did so, paying my own UPS. Here are the first and last Emails I received before she decided to ignore me in the hope I would just sit around and cry over the $110 she ripped me off with.
FIRST EMAIL:
On Thu, 8/6/09, Jens Pirate Booty wrote: From: Jens Pirate Booty
Subject: Re: Fw: Receipt for Your Payment to Jens Pirate Booty To: "Andrea Kobayashi"
Date: Thursday, August 6, 2009, 6:18 PM
Hi Andrea ok no problem in this case I will do the exchange please return the Janis to Jens Pirate Booty 1667 Las Virgenes Cyn Rd #4 Calabasas, Ca 91302, and I will send yuo out the exchange tomorrow, and again sorry about that, Cheers! ~ Ali @ the Booty JEN'S PIRATE BOOTY phone: 818.880.0031 fax: 818.880.0031 www.jenspiratebooty.com On Thu Aug 6 17:57 , Andrea Kobayashi sent:
then totally ignored me before sending this great email and then decided to just igbiore ne agaub,
THIS FINAL EMAIL - A PIECE OF GREAT CUSTOMER SERVICE EMAIL:
I Andrea yes thanks i know what I wrote. The fact is the condition that we received this dress in indicates damage that doesn' t look like the usual defects, that I have seen. As I mentioned earlier, I did just receive this on Friday so I don't know where these 10 days are? Honestly I am going to replace this due to the fact that as I mentioned earlier we do want for you to be happy, but in my opinion, this is not a defect, and was damaged due to wear, and that was my initial concern from our very first email. We are a small buisiness, and in order stay afloat in these trying times, we have to run a tight ship, thanks for your understanding, Cheers! ~ Ali @ the Booty JEN'S PIRATE BOOTY phone: 818.880.0031 fax: 818.880.0031
CHEERS - is this from a bar???
I would grealy appreciate your contacting her. Here is Ali's phone number and store address on the web:
JEN'S PIRATE BOOTY
phone: 818.880.0031 fax: 818.880.0031
www.jenspiratebooty.com On Mon Aug 17 12:02 ,
Thanks in advance.
