This Spring I purchased a vehicle from the above mentioned store. The deal included my giving the dealership my trade in. I took delivery of the vehicle and went on my way. Two weeks later I get a call from the finace manager - Jeff Frame - that I was not financed and I was to return the vehicle. I returned the vehicle but wanted my trade in back. I was told that my trade in was already sold and I was out of luck.

Now I have no transportation and the dealerships attitude was "oh well". Even the GM Tom Hemmesmeir (sp) was indifferent to the situation. Even the contract states that if the dealership rescinds the deal they have to return my trade in and any downpayment. Apparently they don't have to live up to their own contract. I therefore strongly recommend not doing business with Jerry Seiner at any of his stores. Being a soldier serving his country during a time of war makes this all the more reprehensible.

Does anyone have any LEGAL advice for me or should I just eat it?

Michael

West Jordan, Utah
U.S.A.

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7 Updates & Rebuttals

Phillip

Bountiful,
Utah,
U.S.A.

If the financing failed, why was there a repossesion order filed?

#2Consumer Comment

Wed, October 18, 2006

I couldn't help but notice you rcomment on the repossesion order. If the car financing falls through, (which it does from time to time, let's not let anyone imagine that it's unheard of,) Then you return the car and surrender it to the dealer. The only reason that they'd file papers for a reposseion order is if you refused to return the car of returned the car after the requested deadline to surrender the car was passed.

Michael

Bountiful,
Utah,
U.S.A.

Resolved - sort of

#3Author of original report

Wed, August 16, 2006

VP in charge of Operations and I had a meeting and I was given a check for 2 grand to go away. I took it and ran. So problem resolved after I made a lot of noise. Still don't have a car but at least I got what my trade in was worth.

Michael

Bountiful,
Utah,
U.S.A.

More static ....

#4Consumer Comment

Sun, July 23, 2006

Well, all is not lost at least not yet. Chris Hemmersmier, VP in charge of operations (or so he says) said that he is willing to discuss a solution to this problem. I have a meeting with him on Tuesday. We will see what happens.

Michael

Bountiful,
Utah,
U.S.A.

Seiner does not respond

#5Consumer Suggestion

Fri, July 07, 2006

I have written Jerry Seiner twice now with no response from him, or anyone else at his dealership in Woods Cross, which is no big surprise. The silence just means that I am right. All I want is either my trade in back or fair market value. Apparently I am not going to get either one. Glad to see they care so much about their customers. Haha..their slogan is "Making Friends To Last a Lifetime" or some homo crap like that. Jeff Frame is the LIE-nance manager at this store and Jim Hemmesmeier (sp) is the General Manager who is also Jerrry's son-in-law. Just call them " Jerry's Kids". You can find Jeff under Jim's desk. Anyway, I just want people to know that this particular delaership is to be avoided unless you like getting screwed.

Michael

bountiful,
Utah,
U.S.A.

Why do car dealers let someone take a vehicle off their lot before the financing is done? This seems like a scam doesn't it?

#6Author of original report

Thu, May 11, 2006

Hey thanks for all the rebuts and advice. The trade in was a 1993 Toyota Pickup. It was paid off and they have it in their contract in writing that they still owe me for it. ( I used part of the trade in allowance for the down payment.) But now they are saying that I owe them for repossession fees. This is retarded since I turned the vehicle back to them two days before repo-man came out. Oh, and I am not going to get my money back on the trade in. I was told the same thing when I asked for my trade in back, "oh well". Why do car dealers let someone take a vehicle off their lot before the financing is done? This seems like a scam doesn't it? Let someone get excited about a new vehicle, let the poor b*****d drive it around for a while only to have it yanked out from under his feet? And shouldn't the dealership hold onto the trade in untill the deal is financed? Are these legitimate questions or am I out of my mind? Anyway, I have an attorney working on this. If nothing else I will hopefully get them to spenda lot of money defending themselves. We'll see.

Dave

Jacksonville,
Florida,
U.S.A.

That depends ....

#7Consumer Suggestion

Wed, May 10, 2006

Did they have to pay the trade-in off? If so, then you come out ahead in the deal by leaving it alone, and going elsewhere to buy a car. If you didn't owe money on the car, then they have stolen your vehicle and you need to call the police to report it stolen. Write the Attorney General's office too. Make sure you have a copy of the contract for the new car. It has all your trade information on it, VIN, payoff (if any), amount they gave you and so forth. If they did sell it, then they have to give you in cash what they gave you for a trade-in allowance. Do not let them get away with this.

Joe

Longview,
Texas,
U.S.A.

more to the story

#8Consumer Suggestion

Wed, May 10, 2006

There has to be more to this than has been explained. Were you paid for your trade in? Was the trade listed on your Buyer's agreement? Did you sign over the title? What was the year/condition of the trade? If the answer to payment received is yes, than you should have a document conveying ownership to the dealer. Regardless of the answers to the other questions, a dealership cannot and will not just take your trade. Even if the vehicle were sold, that would be contingent on the original sale (your purchase) being finalized. What makes this so inconceivable is that if the situation is as described, this is in violation of not only state but also federal law-a boundry not even a car dealer would cross. Please tell us the rest of the story.

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