- Report: #1454348
Complaint Review: JIFFY LUBE SERVICE CENTER #2589 | SALEM OR - Oregon Salem
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JIFFY LUBE SERVICE CENTER #2589 | SALEM OR
101 Lancaster Dr NE Oregon, 97301 Salem, United States
Web:
https://www.jiffylube.com/locations/or/salem/2589?utm_source=google&utm_medium=organic&utm_term=loca
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JIFFY LUBE SERVICE CENTER #2589 | SALEM, OR Jiffy Lube lied about my car needing a brake job Salem Oregon
Last year in about September 2017 I went to Jiffy Lube for an oil change. They condusted an inspection and brought me a measuring device they said indicated that my brakes were worn down and I needed a brake job. I could not afford the brake job at that moment, as it would be over $150.00, which they said I could get a discount for. I declined that service. Two days later I stopped in at an actual automotive repair shop, one that routinely specializes in tire and brake service. I said that I needed a brake job and can they inspect them and give me a quote along wioth the other itelms I needed repaired. After a couple hours they called and said the car was ready and I could come pick it up. When i arrived they said the car did not need a brake service, and they took me to see the brakes, as the car was still on the lift, and showed me that there was still about half my pads remaining, on all brakes. So I determined that the manager at the Jiffy Lube lied to me and was trying to sell me on an unnecessary service to gin up some business. I have suspected them of this in the past, but never had actual proof. I notified Jiffy Lube corporate through their website of the issue I had, and they said that it was a privately owned station and that they had no control over that location. I let the matter drop as its clear Jiffy lube does not care about their reputation. The fact that they lied outright to try to get more money from me has bothered me for nearly a year. Be aware of this when getting your oil changed at this location. I now avoid Jiffy lube altogether.
