- Report: #946233
Complaint Review: Jiffy Lube - Lauderdale Lakes Florida
Reported By:
KimberlyC87 -
Fort Lauderdale, Florida, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Jiffy Lube
1950 N STATE ROAD 7, Lauderdale Lakes, 333137 Florida, United States of America
Phone:
954-485-7425
Web:
www.jiffylube.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Jiffy Lube scam, damaged, lied, over charged, will not admit to wrong doing, very rude service Lauderdale Lakes Florida
I went o Jiffy Lube for a oil change and I told them to do only just the oil change and nothing esle. They proceeded to take apart my air filter and other parts to my car when I told them not to do so. They tried to sell me more products and I declined. After waiting one hour for a simple oil change I left. The next morning my air condition was not working and my car the way it was driven was not the norm. I took it back to the Jiffy Lube and the service tech he proceeded to check the location of my air compressor and he told me he had to full up the Freeon twice in my car. I left but the problem wasn't resolved I decided that I will take my car to a another mechanic the next day and after arriving at the Valero mechanic he told me that my Freeon levels were to the max and he thinks my compressor is what's wrong. While waiting other by standers were telling me that they had the same troubles with Jiffy Lube as well and it was a costly mistake. At that moment I wish I could take back the day I went to Jiffy Lube. When I left the Valero and went across the street for lunch my car shut down on me in the middle of the intersection at busy time. I called AAA to come and pick me up and tow my car, causing me to miss 2 hours of my time from work. When I took my car to the AAA mechanic he tested and thankfully not much damage was done however Jiffy Lube forgot to put back several hoses together safely. I was also told that there was too much pressure caused by the amount of freeon that it cause the compressor to go bad. I went back to Jiffy Lube on Saturday and explained that that's when the managers and his team denied their wrong doing the manager actually started cursing and he didnt want to listen to my concerns. He claimed that he submitted to the corprate office and they denied my claim to fix my a/c compressor. I strongly believe that they damaged my car and will not own up to it. I will never ever go back to Jiffy Lube again.
1 Updates & Rebuttals
Jiffy Lube Customer Service
Houston,Texas,
United States of America
We would like to know more
#2UPDATE Employee
Tue, September 25, 2012
Hi there - we are reaching out on behalf of the Jiffy Lube customer service team. We are interested in hearing more about your visit. Could you e-mail us your contact information at [email protected]? We look forward to connecting.
