- Report: #70740
Complaint Review: Jim Walter Homes - Fort Worth Texas
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Jim Walter Homes
10305 S Freeway Fort Worth, 76140 Texas, U.S.A.
Phone:
800-944-1604
Web:
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Jim Walter Homes ripoff on warranty service Fort Worth Texas
We moved into our newly built home thinking our dreams had come true when our nightmare had just began. After living there for about a month Jim Walter Homes still hadnt finished all the work they said they would.
Then on September 2, 2003 I called the warranty department in Florida about a leak. The woman told me someone would contact me in about 24 hrs to schedule a time to come out and fix it.
It is now November 1, 2003 and all they have done is plugged the leak and put a hole in my interior wall. Two diffent people have come out but they said they couldnt fix it because they arent plumbers.
So now when I try to call Jim Walter Homes I dont even get a responce. These people have no idea of customer service and yet they are still in business.
I think it is time for them to own up to their responcibility to their customers. I am still waiting for my warranty work to be completed.
Brandy
Bridgeport, Texas
U.S.A.
Then on September 2, 2003 I called the warranty department in Florida about a leak. The woman told me someone would contact me in about 24 hrs to schedule a time to come out and fix it.
It is now November 1, 2003 and all they have done is plugged the leak and put a hole in my interior wall. Two diffent people have come out but they said they couldnt fix it because they arent plumbers.
So now when I try to call Jim Walter Homes I dont even get a responce. These people have no idea of customer service and yet they are still in business.
I think it is time for them to own up to their responcibility to their customers. I am still waiting for my warranty work to be completed.
Brandy
Bridgeport, Texas
U.S.A.
