Complaint Review: JJ Transports - Waco Texas

BEWARE OF THIS HAULER: I normally wouldn't do this, but I had SUCH a horrible experience with a hauler (and I've used a lot!), that I feel people need to steer clear. According to some online reviews and multiple horse owners with horses on the same trip as mine, this wasn't just a "bad" haul. Joe Duncan (formally Larry Duncan) or J&J Transports. My horse arrived a WEEK later from Washington with a swollen eye, super thin and a crusted coat full of urine. He had at least 3 breakdowns (which things happen, that's not the issue).

I had scheduled two more horses to come down to me for a client. He picked them up, broke down two miles away from her place, and she had to have her workers walk her horses home. Mine was put somewhere a couple houses down from where he broke down. My client brought him diesel (we aren't sure exactly what happened. He told her he ran out of diesel. Told me that his fuel filters had been stolen a few days before) and stayed with him for multiple hours while he worked on his truck.

This was Friday night. Come Monday, he tells my client that he'll be there to pick up her two horses at 10am, since he has now borrowed a truck to finish the haul. He doesn't show up, and doesn't answer her calls (She went out of town and had to have someone wait there for him to pick them up). Finally, around 12, she calls and cancels her two horses since he had been repeatedly flaky and there was always an excuse. She said his rig was bent up, dirty and she didn't feel comfortable. He doesn't offer to pay her back for the diesel (she also took him to her place to shower, etc.). He does, however, cash her check.. with her horses not on the trailer.

So, then he gets to me late that night. My client tells me to either have him give me the cash or take it out of my check for my horse and then I could reimburse her. When I told him that I was going to take it out of my check, he said absolutely not, and that the transaction between me and him was completely separate from the transaction between her and him.. though I set up the trip. I give him the full amount (I was alone in the middle of the night and I don't know this guy). I said how my horse arrived above.. Not good.

After my very upset client and I talked about it, I canceled my check as I felt it appropriate until she had her money and blankets. Once he did that, I would reimburse him. What he did was very illegal! So, he has yet to contact my client for her money or her blankets (which were on the trailer). Though he has threatened to sue me for my canceled check (though I have no hauling contract, and his insurance is in question), he hasn't attempted to contact my client. I had to pay another hauler (my main hauler who wasn't available at the time) for my client's horses.

Anyway, the lies that came out of this guy's mouth.. And two stops before me, when he was broken down, people were taking him in, feeding him, giving him a place to stay, even letting their worker help him on the truck (under the understanding that he pay them for the help, which he told them he did, but he left no money and when contacted about it, he refused and was not very nice). The stories go on and on and are different to everyone he speaks to (he even told one person that her horse broke his ribs and he had to go in the hospital though he never told anyone else that and seemed to be fine continuing to drive) Another review I read said that he told some people he got kicked in the face, and couldn't haul bc he was on meds, but then was driving the next day and was apparently magically healed. Bottom line, BEWARE! Do not use this hauler. He's flaky, a pathological liar, and I would never feel comfortable having him haul a horse for me again. I'm lucky mine showed up in one piece.