- Report: #1086368
Complaint Review: Joe Myers Ford - Houston Texas
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Joe Myers Ford
Houston, 77040 Texas, USA
Phone:
713 8968200
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Joe Myers Ford- Beware of cars advertised as Certified Pre Owned I purchased a GT 500 advertised as a CPO car. The car arrived not only not accurately described but also needing a new battery, failed state inspection (suspension control arm) and a tire that was full of liquid tire sealant. The dealership remains obnoxious and blames all of the issues on the shipping company! Houston Texas
I bought a CPO car from Joe Myers Ford in Houston, TX. I arranged for the shipping and the car arrived with a tire nearly flat (filled with a liquid tire sealant) and a near dead battery (dead cell). I sent the GT 500 to my local Ford dealership for PA state inspection. The car failed needing a control arm (covered under warranty - $100 deductible) and the brakes were marginal (lower tolerance than what a CPO certification allows). When I complained to the dealership they placed all the blame on the shipping comany to the point the battery must have been swapped out by the shippers.
Looks like the car was not thoroughly inspected according to the CPO checklist. This doesn't even address the scartches on the front and rear bumper that had been touched up with paint, cigratte burns in the interior and an aftermarket windshield that I was assured that the original Ford windshield was in place. Hopefully Ford coporate and can help and reign in this dubious dealer!
4 Updates & Rebuttals
alanb
midland,Texas,
same here
#2General Comment
Mon, February 24, 2014
i too also purchased a 2005 silverado from these people from auto trader. the description stated "new tires" well they werent new one of the tires had a plug with silicone on the side wall which wont pass inspection but it passed at joe mters ford! go figure. the salesman told me there was nothing wrong with the truck at all. when it was delivered it had hail damage all over it and the windshiled was cracked. For delivery i used THEY"RE transport people they use. Well they blamed the hail on the transport people they use. it didnt hail in the state of texas this year nice try Ryan. DONT BUY A VEHICLE FROM THESE TYPICAL LYING SALESMAN THAT ONLY CARE ABOUT PUTTIN A DOLLAR IN THEY'RE POCKET!
Joe Myers Ford
Texas,Response
#3UPDATE Employee
Wed, September 25, 2013
We have over 8000 satisfied customers that we have shipped vehicles to. Joe Myers Ford was the #9 dealership in the nation for August. That being said simply means we ship cars all over the nation including Pennsylvania. We had offered to ship the vehicle using one of our trusted transportation companies.
The customer used his own company to transport the vehicle from Texas to Pennsylvania so we have no way of knowing how the Mustang was treated. Our preference has always been to use the companies that we know to be honest and caring of our customer’s vehicles.
Transport companies have been known to use the control arm to tie a vehicle on to their truck, that is what probably happened here. The CPO warranty did cover a replacement. Customer states he had a bad battery, we asked for a photo which showed a different battery than what we put in our vehicles. If the transport company was to do all of this to the customer’s detriment, then the tire being flat isn’t a surprise. We do not put liquid sealant in tires, this was apparently done when the flat occurred during transport. The brakes were within CPO guidelines. Customer did not mention a problem with the windshield or burns in the interior.
This Mustang was described accurately with photos prior to purchase. It is unfortunate that what ended up being a bad situation could have been a great situation had this customer let us follow through for him with the delivery of his vehicle.
Jim
Florida,STUPID
#4Consumer Comment
Mon, September 23, 2013
Anyone...ANYONE who would buy a used car, sight unseen needs to have their head examined.
"A sucker is born every minute!" ... P. T. Barnum
buck
Troutville,Virginia,
why
#5General Comment
Sun, September 22, 2013
. Cpo means sucker if u believe it. Did you get a car fax? Thats what happens when you buy a car off the net.
