- Report: #1339146
Complaint Review: JomaShop - Internet
-
Author Confirmed
Why?
JomaShop
Internet, USA
Phone:
877-384-1434
Web:
jomashop.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JomaShop Joma watches Defective watch, less tahn 40 days old, Joma would not take any action for repair/replace. Watch was in $1000. range and they said tough luck! Brooklyn New York Internet
Bought a Michele Serine 16 watch from Joma, for my wife (anniverary). Within 40 days the crown/stem fell out and watch stopped. I have had many many watches and never had this problem with a quality watch. This watch was near a $1000. watch and should be quality. Upon contacting Joma, they said it is not thier problem. Told me tough luck and to find a repair shop. I have delt with many other watch dealers ( kind of a watch buff) and have sent watches back with never a problem. They issue an RMA and return authorization for replace/repair. No so with Joma, not sure this is even an authentic Michele, but will check on it, Customer service at JOMA just read me their return policy and bellowed in my ear that they are sorry but no action will be taken. No way to build a customer base. I caution buyers to beware of dealing with JOMA at their own risk, they are NOT a reputable organization.
