1, Report:
#1496514
Posted Date:
Jun 18 2020
Jomashop Jomashop.com Jomashop sold me a defective, possibly counterfeit Swiss watch, won't take it back Brooklyn NY
I ordered a Longines Hydroconquest from Jomashop. It did not work when it arrived. I took it to a watch store and they said it was defective. The watch store was closed when the watch arrived due to the COVID-19 epidemic, and opened two weeks later. The watch was not worn before I...
Entity
Categories: watches
2, Report:
#1495905
Posted Date:
Jun 03 2020
Jomashop Scammed by Jomashop New York
I want to share my pitiful experience at Jomashop so you can be better informed next time you purchase something at Jomashop.
I bought a Bell & Ross watch from Jomashop in Aug’19 because Jomashop was the cheapest among other online retailers. The watch arrived within a few days an...
Entity
Categories: clothing and j jewelry sales, jewelry, Jewelry Stores, Jewelry sales
3, Report:
#1482834
Posted Date:
Aug 01 2019
Jomashop.com Jomashop, Inc. Won’t give refund for lemon Rolex Brooklyn NY
Purchased a BRAND NEW Rolex for $11,695. After 25 days, I started having problems with it. It turned out to be a lemon. Sent it back to them. TEN WEEKS later, they won’t give me a full refund. I’m still out $3100 AND the watch.
Entity
Categories: On-Line Stores, Retail Stores Internet
5, Report:
#1472810
Posted Date:
Feb 04 2019
jomashop Lost sunglasses Brooklyn New York
I ordered a necklace and sunglasses from the American website Jomashop (order #M1AA1529), and when the box got delivered to the post office there was only the necklace and some stuff for the sunglasses, however, the sunglasses weren't in the box, and they cost 100$.So I have contact...
Entity
Categories: Customer service, glasses, Jewelry, Not receiving Products ordered
6, Report:
#1455599
Posted Date:
Aug 08 2018
Jomashop Sold me a defective Montblanc Pix Black Rollerball
I bought a Montblanc PIX Black Rollerball from Jomashop ($179) for my wife for our Anniversary. She used the pen for ONE DAY at work and the cap kept falling off making the pen largely unusable (it would fling across the table when she tried to use it). I returned the pen explaining...
Entity
Categories: watches
7, Report:
#1439541
Posted Date:
Apr 20 2018
Jomashop.com Warranty is worthless as almost nothing is covered. Brooklyn NY
I have purchased several watches from Jomashop. They do sell authentic watches. Having said that, don't fall for their warranty claims. They are false. The issues covered under warrantey are so few and so absurdly restrictive, that it is no warranty at all. After purchasing ...
Entity
Categories: Computer Mail Order
8, Report:
#1423899
Posted Date:
Jan 19 2018
jomashop.com SENT AN ORDER & CHARGED ME FOR IT 1 WEEK AFTER CANCELLING Brooklyn New York
i've bought from them before and had not problem, but they must have gone downhill. i would not trust getting anything from them. i do not think they are a scam, but possibly worse i do not think they know what they are doing.i ordered a watch on jan. 8 for 2-day delivery. i cancell...
Entity
Categories: watches
9, Report:
#1405337
Posted Date:
Oct 10 2017
Jomashop jomashop.com Selling defective knockoffs and will not refund money. Brooklyn New York
I bought an automatic watch for my wife. My wife wore it for two days and it stopped. I returned the watch within 7 days according to the 30-day policy. Jomashop would not refund the watch because they said the watch was worn and the links were taken out. I explained to them that wh...
Entity
Categories: Jewelers
10, Report:
#1401436
Posted Date:
Sep 21 2017
Jomashop.com Joma Shop Bulls*** New York Internet
Don't try to call them, use their chat support or email them. I finally received a response through chat after 45 minutes of sending my original message. Amber stated that customer service was closed, even though I was talking to her at 430pm Central, called their business lin...
Entity
Categories: Jewelry Stores
11, Report:
#1390884
Posted Date:
Aug 07 2017
jomashop jomashop.com Watch stopped working in one week - - - refused refund Internet
I have received a watch that I have bought for my husband (over $5k price tag). The second day we discovered that it was not running properly, after experimenting with winding and wearing it for a few days, we contacted Jomashop askign for a replacement or a refund - and were denied...
Entity
Categories: Jewelry Stores
12, Report:
#1388221
Posted Date:
Jul 26 2017
Jomashop THEY ARE EVEN RIPPING OFF BRADS DEALS New York City Internet
I guess there is more to the Big Apple than meets the eye. There is a company in Brooklyn named Jomashop that is suckering not only individuals but also Brads Deals. Brads Deals is advertising a nice looking watch sold by Jomashop for $39.95. Only problem is Jomashop is out of stock...
Entity
Categories: Liars
13, Report:
#1371249
Posted Date:
May 04 2017
Jomashop Unacceptable honoring of Gucci Watch warranty Internet
I bought a Gucci Twirl watch which supposedly had a two year warranty. After my girlfriend wore it only a few times, the actual time telling part...the watch face and dial fell out of the bracelet and was lost.
Jomashop assumed absolutely no responsbility for selling a defective...
Entity
Categories: Unusual Rip-Off
14, Report:
#1363124
Posted Date:
Apr 20 2017
JomaShop You get what you pay for - product fell apart and terrible customer service New York Internet
I bought a Skagen watch from Joma Shop. I had bought many Skagens before and they had lasted years. The numerals/time markers fell off this one in less than 8 months. After several attempts, I finally reached customer service and they said i had to send the watch in for w...
Entity
Categories: Miscellaneous Electronics
15, Report:
#1360084
Posted Date:
Mar 06 2017
Jomashop Scam Nationwide
I bought a watch from jomashop in November. I received the watch for Christmas present in December. Upon opening the watch it did not work. I was instructed to take it to a repair shop and try to replace the battery. Upon doing so the repairman claimed it was a default watch. I ca...
Entity
Categories: Audio & Electronic Retail Stores
16, Report:
#1349142
Posted Date:
Jan 11 2017
jomashop.com DO NOT BUY FROM THIS UNSCRUPULOUS COMPANY Internet
My husband purchased a watch for me for Christmas. He was concerned that I might not like it, so was hesitant when he spoke to Jomashop.com, but they assured him if I wasn't happy there was a 100% guaranteed refund without a restocking fee. He thought it was a no-brainer, great Mich...
Entity
Categories: Jewelry Stores
17, Report:
#1339146
Posted Date:
Nov 21 2016
JomaShop Joma watches Defective watch, less tahn 40 days old, Joma would not take any action for repair/replace. Watch was in $1000. range and they said tough luck! Brooklyn New York Internet
Bought a Michele Serine 16 watch from Joma, for my wife (anniverary). Within 40 days the crown/stem fell out and watch stopped. I have had many many watches and never had this problem with a quality watch. This watch was near a $1000. watch and should be quality. Upon contacting J...
Entity
Categories: Jewelry Stores
18, Report:
#1328645
Posted Date:
Sep 17 2016
JOMASHOP Approved a Debit Card purchase for a person whom did not have authorization or card in possesion New York New York
A charge was approved without verification of person making charge being who they claimed. Most unusual was the fact that charge was made on the 16th but was dated the 17th. My company notified me the day before charge. How can this be? Other charges were attempted, but other compan...
Entity
Categories: Jewelry Stores
19, Report:
#1295403
Posted Date:
Mar 23 2016
Jomashop.com Rippoff! Brooklyn New York
Purchased from them an Omega watch for more then $6K . The watch was advertised as new. After few months it stoped warnking. Received an RMA and have sent it to be fixed. It took few months and many complaints until I have seen the watch back in working condition. Now after 4 mon...
Entity
Categories: Jewelry Stores
20, Report:
#1273390
Posted Date:
Dec 10 2015
Jomashop Jomashop is working under very deceptive and unethical practices, BEWARE!! Brooklyn New York
Purchased Omega Watch after reading their return Policies they stated on their website, returns within 30 days will be refunded minus shipping cost Fair enough, after I recieved Watch, i didn't care for it so i called then and requested RMA, they sent me email with form, on the form...
Entity
Categories: Jewelry Stores
21, Report:
#1257359
Posted Date:
Sep 27 2015
Jomashop Jomashop don't understand Customer Service Brooklyn New York
I am very disappointed with the lack of service from Jomashop after buying a Heritor HR2401 watch and receiving two watches and being charged twice. The error was caused because I was unsure the first order was completed online (an issue with Jomashops website or my web connection?)...
Entity
Categories: Jewelers
22, Report:
#1226883
Posted Date:
May 05 2015
Jomashop Watch stolen at the Post Office Brooklyn Internet
I bought a Bulova watch from Jomashop sometime in November and I followed up with the Post Office in my country it was reported tampered with and this was then reported to Jomashop. The watch was insured in transit. Jomashop advised that they will open a query with USPS as the ...
Entity
Categories: Jewelry Stores
23, Report:
#1158720
Posted Date:
Jul 01 2014
Jomashop DID A BAD REPAIR JOB AND THEN WOULDN'T ACCEPT WATCH BACK WITHOUT A RUN AROUND, WOULD GIVE ME AN RMA Brooklyn New York
WHEN THE SECOND HAD FELL OFF MY WATCH AFTER 1 WEEK OF USE I SENT IT BACK, IT WAS RETURNED WEEKS LATER WITH THE PROBLEM STILL APPARENT AS THE SECOND HAND just spun around on its own. I sent it back and then finally received it back and now the watch stops at 2:03 am or pm. Now I ...
Entity
Categories: Jewelers
24, Report:
#1153652
Posted Date:
Jun 10 2014
Jomashop Sold a watch on Amazon that they did not have in stock. Three weeks later the purchase was cancelled and the price went up $1000 New York Internet / New York
Amazon offered a Mont Blanc watch from Jomashop for $2450. I used American Express points to purchase it. The notice I received after purchasing the watch was that the item will be shipped between June 3rd - 9th. I thought that was odd since the purchase was on May 17th, but I assum...
Entity
Categories: Jewelry Stores
25, Report:
#1136920
Posted Date:
Apr 07 2014
Jomashop : Jomashop sells used/returned watches and without documentation Purchased a 'new' $4400 watch from Jomashop. However, no proof of authenticity and the watch was clearly used Brooklyn New York
I purchased a high end $4400 'new' watch from Jomashop. When the watch arrived, all of the original packaging had been replaced with Jomashop packaging, including tags and protecting seals. The watch - a chronometer - arrived keeping time that was far outside of chronometer specs (+...
Entity
Categories: Jewelry Stores