- Report: #856706
Complaint Review: Jordan's Furniture - Reading Massachusetts
Reported By:
Michael Higgins -
Somerville, Massachusetts, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Jordan's Furniture
50 Walkers Brook Drive Reading, 01867 Massachusetts, United States of America
Phone:
(781) 944-9090 ?
Web:
Categories:
Business Rating:
(0)
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Jordan's Furniture Beware the Extended Warranty Scam Reading, Massachusetts
I had thought Jordan's to be a reputable store above pushing and misrepresenting extended warranty contracts. I was wrong.
When purchasing a leather couch in 2008, I was also sold a warranty plan and told that "whatever" happened the plan would provide coverage. I was not informed of any restrictions, told that the warranty would be recorded in their computers, and not given a written copy of the plan.
When I did make a claim this year, I was informed of multiple restrictions including a 5-day window to report the event, to be a witness of the event (so as to report the cause), and that pet damage would not be covered. I would never have purchased the plan had I been made aware of these cumbersome restrictions.
A quick perusal online shows that many others have been similarly mislead by Jordan's furniture.
When purchasing a leather couch in 2008, I was also sold a warranty plan and told that "whatever" happened the plan would provide coverage. I was not informed of any restrictions, told that the warranty would be recorded in their computers, and not given a written copy of the plan.
When I did make a claim this year, I was informed of multiple restrictions including a 5-day window to report the event, to be a witness of the event (so as to report the cause), and that pet damage would not be covered. I would never have purchased the plan had I been made aware of these cumbersome restrictions.
A quick perusal online shows that many others have been similarly mislead by Jordan's furniture.
