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  • Report:  #1117567

Complaint Review: Joshua Labadie - Deerfield Beach Florida

Reported By:
Monica - Deerfield Beach, Florida,
Submitted:
Updated:

Joshua Labadie
3410 Deer Creek Country Club Blvd Deerfield Beach, 33442 Florida, USA
Web:
www.goldsgym.com/deerfieldbeachfl
Categories:
Tell us has your experience with this business or person been good? What's this?

I went to train here since I'm from out of town and have never experienced such horrible customer service at a gym before. From the moment I walked in I felt a terrible vibe from their staff, I wasn't greeted at all, the gym atmosphere reminded me of Planet Fitness( or Crunch). The Manager, Joshua Labadie checked me in and since I didn't have a "travelers pass" he told me that it was my responsibility to get their phone number and give it to him (since he couldn't look it up himself?).

I then mentioned that I have worked out at Miami Lakes Golds and I've never had an issue. Another associate overheard me saying that, and after spending $50, which I'm sure he pocketed, for a one day pass for my mother in law to work out with me, we went over to their machines.. The female employee came up to us and said that our gym bags needed to be placed in the locker room. I told her ok I understand it's your policy, I'm just not comfortable as I've had my things stolen from lockers before.

She started walking away, mumbling that if I don't like their policy I can leave or go to Golds in Miami Lakes. Needless to say, I walked out and as I was, she mumbled again that she's not scared of me if I put in a complaint. I will be reporting them to BBB as my Home gym told me to do so and will make sure my voice is heard. Stay away from this particular Golds gym, (((competitor's name redacted))) has much nicer staff.



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