Complaint Review: JP Mascaro - Norristown Pennsylvania

I was a shop manager there for a few months.  They hire anyone as mechanics for very low wages, so they do not get any decent mechanics at all.  They offer no training what so ever.  I was told that I was supposed to train them.  I quit because they would not allow me to fix the trucks properly or hire a decent mechanic.  They would allow me to hire anyone I wanted as long as they'd work for $9.00/hr.  I asked one time to get a decent service guy by paying a decent wage and I was told, "A monkey can grease a truck." 

I totally believe this complaint 100%.  They use the cheapest parts, cheapest oil, cheapest grease, cheapest labor.  Shop managers had no say is what parts they bought, we had to get 3 estimates on the needed parts, then a purchasing agent would find a cheaper part and tell you what to buy.  The tires were the worst.  They would not tow a truck unless the police made them.  They'd send an unqualified mechanic to cob a truck on the side of the road.

Very few employees cared at all.  Mechanics would come in late or not show up at all.  I couldn't do anything about it, because of they quit, I was the one at fault and had to work long hours.

Any good mechanic has 3 top priorities.  1. Safe.  2. Reliable.  3.  Cost effective.  In that order.  Mascaro's would ignore 1 and 2 and focus on 3.  Safe means DOT legal, very few of Mascaro's trucks are safe.  Reliable means minimal breakdowns, I dealt with 3-4 breakdowns per day on average, so they were not reliable.

Yes i agree i actually remember u jeremy. u drove for me a few times,i worked there for 8 years this would b company is nothing but a joke. i finally moved on to greener pastures myself. i seen it all at jpscumsnsons little if anything of what this fly by night outfit is legel or moral. just a bunch of cheep azz spaghetti slingers getting rich off of paying min wage and80% percent of there workkforce is from minsec in hazleton. i single handlely put roughly 5 million in these jokers pockets over the years. none of there trucks r legel or run properly then they want the world and want to pay nothing for it. typical wanna b gangsters slobs if u will. then they cut the hours from 60 to 38 so i told them to go stik therr meatballs up there azz and moved on. now getting 16.75 an hour instead ...of 9.00 i still cant stop laughing at these jokers what a waste of 8 years

I'm confused as to what the lifestyle of a son has to do with the company itself.  If every CEO had their company viewed according to how the family acted, corporate america would be a joke.  Sounds to me like you are jealous.  There are no relations bw the waste management enterprise and the nightclub people. 

The crying never stops I swear. If you were hired then sent with another driver, you were being trained. TAKE NOTES. He no doubt showed you how to run the compactor and dump the truck and fill out the proper slips for the landfill or disposal sight.

RE: This is where you are COMPLETELY wrong.  No one showed me how to do anything.  I was hired, sent out with a old guy to pick up old appliances because he was hurt and couldnt lift them himself.  Then I was put in a truck and handed a map.  That's all the training I got.

 I was employed by JP Mascaro from 1996 to 1998 and I had fun working for them.

RE: You had fun?  If it was so much "fun" then why did you only work for them for 2 years?

 Yea I had some problems with my truck but I didn't cry about it. I wrote it up on the VCR and they fixed it. I had to wait a few days sometimes because there were other trucks to be fixed that had worse problems.So I did what I had to do until the mechanics got to it.

RE: This has no bearing on the fact that their trucks are total crap.  They are unsafe.  So you are telling me a truck that the passenger door had to be bungied shut is acceptable to drive? 

 You were a little shocked and nervous about starting your own route? Oh my god ALL truck drivers have to start thier own routes sometime no matter who they work for. You went to the Hamptons with a map that they gave you. Well READ THE MAP. Your route was on it. And I dont know why it took you 14 to 15 hours to do it. The Hamptons aren't that big.

RE: The Haptons ARE that big.  Pull out a map and look.  Also, when you have to break route every day because a supervisor is out following you and saying you missed one can from the previous day?

And if you had to do 3 routes in one day then you would have ran out of fuel so I don't believe that one

RE: Well believe it.  I had a gas card and I've had to go and get more fuel.

 I had taken over the Collegeville route after a driver quit in 1997. He used to get done the route at 10 pm and started at 7am. I started the route at 7 am like him and was done at 3:30 pm. and that included a run to Pioneer. So its not the route that was so bad IT WAS THE DRIVER.

RE: Once again you are wrong.  Your friend must have been lucky and gotten a small route.   Who's butt did you kiss?  Did he know the owner?  are YOU the owner? 

 Im sure the same thing applies with your case. Im sure the Supervisors were mad at you. The DOT found problems with your truck because you probably didn't pre-trip your truck correctly. If the brakes were out of adjustment when you did a pre-trip then the truck shouldn't have left the yard until they were adjusted. Again driver error.

RE:  Oh really?  Well when you have a lazy mechanic sipping coffee all morning and not doing anything, its hard to wait to get it fixxed.  When your supervisors tell you there are no other trucks and that it actually is LEGAL to drive without tail lights, what am I supposed to do?  That is why I QUIT.

 If a supervisor told you to take out a truck with no tail lights then its the fault of the company so dont worry about it. I have no idea how you could even drive a truck and see out of the windshield with somebody sitting on the dashboard. that one is amusing Jeffrey. I think you did the right thing by quitting. You aren't cut out for driving a trash truck.

RE: Well Sir.  This is where you are totally wrong.  There was someone sitting in the center, above the console.  Let me tell you that I still work in the trash business for another waste managemet company and I love it.  I am paid well, treated like a human being, safety is number ONE, and I have worked for them since 2005.  So sir, maybe YOU liked working for them, but I DO NOT.  Thanks for your input.  Its hard to imagine you do not work for the company still.  Or maybe a owner??

The crying never stops I swear. If you were hired then sent with another driver, you were being trained. TAKE NOTES. He no doubt showed you how to run the compactor and dump the truck and fill out the proper slips for the landfill or disposal sight. I was employed by JP Mascaro from 1996 to 1998 and I had fun working for them. Yea I had some problems with my truck but I didn't cry about it. I wrote it up on the VCR and they fixed it. I had to wait a few days sometimes because there were other trucks to be fixed that had worse problems.So I did what I had to do until the mechanics got to it. You were a little shocked and nervous about starting your own route? Oh my god ALL truck drivers have to start thier own routes sometime no matter who they work for. You went to the Hamptons with a map that they gave you. Well READ THE MAP. Your route was on it. And I dont know why it took you 14 to 15 hours to do it. The Hamptons aren't that big. And if you had to do 3 routes in one day then you would have ran out of fuel so I don't believe that one  I had taken over the Collegeville route after a driver quit in 1997. He used to get done the route at 10 pm and started at 7am. I started the route at 7 am like him and was done at 3:30 pm. and that included a run to Pioneer.  So its not the route that was so bad IT WAS THE DRIVER. Im sure the same thing applies with your case. Im sure the Supervisors were mad at you. The DOT found problems with your truck because you probably didn't pre-trip your truck correctly. If the brakes were out of adjustment when you did a pre-trip then the truck shouldn't have left the yard until they were adjusted. Again driver error. If a supervisor told you to take out a truck with no tail lights then its the fault of the company so dont worry about it. I have no idea how you could even drive a truck and see out of the windshield with somebody sitting on the dashboard. that one is amusing Jeffrey. I think you did the right thing by quitting. You aren't cut out for driving a trash truck.

I leased a nightclub from a Pat Samuel Mascaro and Tina Marie Mascaro in Fairmont WV. Read my file about the Mascaros in Fairmont. Stay away from any MASCAROS!

I leased a nightclub from a Pat Samuel Mascaro and Tina Marie Mascaro in Fairmont WV. Read my file about the Mascaros in Fairmont. Stay away from any MASCAROS!

I leased a nightclub from a Pat Samuel Mascaro and Tina Marie Mascaro in Fairmont WV. Read my file about the Mascaros in Fairmont. Stay away from any MASCAROS!

I leased a nightclub from a Pat Samuel Mascaro and Tina Marie Mascaro in Fairmont WV. Read my file about the Mascaros in Fairmont. Stay away from any MASCAROS!

read the findings of the suit.i also remember seeing the accident that they are talking about with the 1973 truck.i seen the pictures of it and the dot report so nothing you are telling me i dont know about already.ive seen first hand there equiptment.i left there employ not of my oun free will,they fired me for getting sick.they expect there people to work long hours for little to no pay,plus keep raises from you.

Well, I would turn them into the DOT but like you said, they dont go by heresay and I have no proof. I didn't keep any paperwork or anything. They discard all of their previous DVIRs so they can hide all of their problems and play the ignorant game. I wish they would have let me post the link so people can read the article, I dont think they will let me copy & paste the article either, but it says that the truck was over 4,000 lbs overweight, the truck was over 14 years old, I mean a 1973 truck in 1998? thats a bit old. It had bad brakes, & other problems, mascaros knew about, he said he didnt know how fast he was going because he had NO speedometer. Does that sound familiar? I wouldn't be suprised if I was the one driving this SAME truck they are talking about! At the end of the article, they talk about a previous accident, a truck hit & killed a 5 year-old boy. How does the owner & their sons live every day knowing how awful & unsafe their trucks are? They obviously have no feelings. All they care about is getting their next year's Hummer. I know someone who knows one of the mascaro's sons & from what she was telling me, he's a swinging party animal who spends all the company's money on vehicles & women.

I seen that lawsiut filed, and know of at least 3 or more people who were subponaed to give depositions on their repair peocedures in the shop and such. If you do turn them into the dot you should have any and all evidence, they really don't take hearsay or unverifed evidence for their investigations. Plus many of their trucks go around dot stops to avoid being put out of service or fined for violations. Due to being within 100 miles of the terminal they are exempt from the 14hr rule, but in other ways they are bound by labor laws of hours of work,due to being drivers. I worked for 2 trash hawling companys and the last one was decent to the drivers. They were not allowed to work more than 12 hrs in a day.

oh yeah, about 3 days after I quit, they have the odasity to send me a termination letter saying that they fired me, when I obviously quit & told both Tony AND Mark the so called supervisors. They also have the odasity to take 100 dollars out of my last paycheck for my "drug test & physical" Unbelievable. I'm now working in the same field making almost double what I was making their, & first thing is ALWAYS safety with this particular company. Its amazing the difference these 2 companies are, & its suprising that a LOCAL company, being JP mascaro, is worse & uncaring than a nationwide company! normally its the oppositte! Also, I just wanted to add that about 2 weeks a go, one of these trucks got into a bad accident about half a mile from where I lived. My Aunt saw the accident scene too coming home from work & told me about it. She said she saw the helper on the ground having seizures. Another employee from the company I work for now, also told me about the accident. I can't find any articles about this accident, bit I DID find an article about how irrisponsible this company is, and the fast that everything I am saying is all 100% true about this company. (( link removed by ROR)) If you read it, a mechanic for JP mascaros said "The 1973 truck was described by a Mascaro mechanic as "the worst truck he had ever seen," according to court papers, with bad brakes and other grave problems -- problems Mascaro knew about but didn't fix." This company would allow their drivers to do 45-50+ MPH with 2 helpers on the back. One slip up & someones dead! Do yo ureally want these trucks rolling around your neighborhood or do you want to work for a company with these bad of vehicles? DONT USE THEIR SERVICES OR WORK FOR THEM OR YOU ARE ASKING FOR A LOT OF TROUBLE & HEARTACHE!

Well, I went to court Thursday and didn't even speak to a judge. I spoke to a police officer & made me a deal, the fines were cut in half, thats better than nothing. I explained the situation to the officer, he said that he knows how Mascaros works & that if this happened, I should have still filled out everyhting on the inspection report thats wrong with it & who i spoke to so if I got pulled over, the company would have been fined & would have made the owner appear in court. Its funny because that day, the mascaros truck goes past the courthouse, that was one of the routes I did. As I was leaving, I saw the SAME truck I used to drive. The truck STILL had no rear tail lights! I saw the headlights were on, & the driver had the emergency lights on to make it look like they worked, but the rear tail lights were NOT on. I made sure I told the officer about it. I hope they did something about it, but I doubt it. Im just disgusted at the way they treat their employees. One main reason that stay in business is beause most of the pickers & helpers that pick up the trash come from the county prison, so they basically get free labor. Not to mention the drivers get a measley small daily pay & end up working at LEAST 10-11 hours per day minimum. A friend of my Aunts knows the owners son, Ben Mascaro from what she told me, he dates lots of women, & has like a 2 hummers & 3 or 4 Harleys, but the company can't purchase newwer trucks. It's sad. All I know is I learned my lesson the hard way, & that won't happen again!

when you call the fmvsma to report the company you basically have to have proof of the violations that you are alleging against them.the dvir book would be nice for you to give them.but you never thought about taking it,since it is to remain in the truck for 30 days after it is used up. also did they send you for a preemployment drug screen?or did they do it right there in the shop?

when you call the fmvsma to report the company you basically have to have proof of the violations that you are alleging against them.the dvir book would be nice for you to give them.but you never thought about taking it,since it is to remain in the truck for 30 days after it is used up. also did they send you for a preemployment drug screen?or did they do it right there in the shop?

when you call the fmvsma to report the company you basically have to have proof of the violations that you are alleging against them.the dvir book would be nice for you to give them.but you never thought about taking it,since it is to remain in the truck for 30 days after it is used up. also did they send you for a preemployment drug screen?or did they do it right there in the shop?

when you call the fmvsma to report the company you basically have to have proof of the violations that you are alleging against them.the dvir book would be nice for you to give them.but you never thought about taking it,since it is to remain in the truck for 30 days after it is used up. also did they send you for a preemployment drug screen?or did they do it right there in the shop?

I will definitely look into it. My court date for the 2 citations is tomorrow. Hopefully i can talk the Judge into dropping the case or at least lowering the fines if I explain the whole situation to him.

what you can do is file with the penndot or the puc, and tell them what you were made to do and make sure you have copies of the vcr's for them to look over, due to you have to have them for 30 days after. This company has been in trouble with this before and has been sued for faulty maintance practices in the past, plus the majority of the equiptment is old and in disrepair due to they dont want to spend the money on it,or the parts to fix them. Do a search through fmvsma on there safety rating and citations given for the past 30 months, it doesnt look pretty. They cannot fire someone who refuses to operate a unsafe vehicle. You are responsible for the safe opetration of the vehicle, and seeing you got the 2 citations, you are stuck with them, also if you have a cabover mack it only is a 2 seat cab, so you were also in violation there also.