- Report: #145724
Complaint Review: JP Morgan Chase Card Services - Wilmington Delaware
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Author Confirmed
Why?
JP Morgan Chase Card Services
creditcardsatchase.com/portal/index.jsp Wilmington, Delaware, U.S.A.
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JP Morgan Chase Card Services Ripoff They really are as bad as you've heard. Wilmington Delaware
I just want everyone who is interested, to know what this organization is like.
If you choose to conduct business with Chase, read everything they claim to send you, pay attention to legislation on Capitol Hill, watch CSPAN, inform yourself, because your best interest is not in thier's.
(I cross posted a slightly more inflammatory verion of this on http://www.badcreditcards.org)
For many years, I've had a Bank One visa gold card. Unfortunately, my balance has steadily risen and Bank One has merged with JP Morgan/Chase.
Now, I'm well informed in regard to politics and current events, so I've become very concerned about the direction of the American economy, the obscene relationship between lobbyists and congress and the recent bankruptcy legislation written by the predators of the financial services lobby.
Recently, I've seen my interest rate increase bigtime (see recent pro-credit card industry legislation), in response, I've taken some measures to completely pay off my card.
You see, I realized that this Morgan/Chase organization had me right where they wanted me (economic slavery for life) and I made my move to escape.
When I finally wrote a check for the entire balance (it was $$$ big), I mailed it USPS priority, but I made an error. In numerals, I wrote the correct amount, but in words, I failed to write "twelve dollars"...
A simple mistake, yet it seems pretty obvious that I had earnest intent to pay off the full amount. So you could imagine my shock when I received another statement for a few hundred dollars worth of interest and fees, based on the technical mistake of leaving out two words, "twelve dollars."
So, to summarize, I tried to pay off the full amount, slipped up when writing my check, expected a ZERO BALANCE and still owed this corporate entity a significant amount of money.
Okay, I'm a big boy, I can own the mistake, yet I asked twice by phone and once in writing for them to make an exception...they responded, reminding me of the terms and conditions, with a resounding "NO." This did not surprise me, so I moved forward and paid the amount in full (no mistakes this time)...guess what? This month my statement indicates a balance of $3.53.
Does it ever end? Will I owe $1.20 next month? Is there a conference room full of 50 year old white men laughing at me? Is there currently a massive expansion project in Hell?
How can this be legal, to charge a balance when a previous balance is paid off completely and on time?
I'm just one guy, but believe me, I will do my best to GO OUT OF MY WAY to avoid EVER
USING ANY CHASE FINANCIAL SERVICES...again.
T
Oklahoma City, Oklahoma
U.S.A.
If you choose to conduct business with Chase, read everything they claim to send you, pay attention to legislation on Capitol Hill, watch CSPAN, inform yourself, because your best interest is not in thier's.
(I cross posted a slightly more inflammatory verion of this on http://www.badcreditcards.org)
For many years, I've had a Bank One visa gold card. Unfortunately, my balance has steadily risen and Bank One has merged with JP Morgan/Chase.
Now, I'm well informed in regard to politics and current events, so I've become very concerned about the direction of the American economy, the obscene relationship between lobbyists and congress and the recent bankruptcy legislation written by the predators of the financial services lobby.
Recently, I've seen my interest rate increase bigtime (see recent pro-credit card industry legislation), in response, I've taken some measures to completely pay off my card.
You see, I realized that this Morgan/Chase organization had me right where they wanted me (economic slavery for life) and I made my move to escape.
When I finally wrote a check for the entire balance (it was $$$ big), I mailed it USPS priority, but I made an error. In numerals, I wrote the correct amount, but in words, I failed to write "twelve dollars"...
A simple mistake, yet it seems pretty obvious that I had earnest intent to pay off the full amount. So you could imagine my shock when I received another statement for a few hundred dollars worth of interest and fees, based on the technical mistake of leaving out two words, "twelve dollars."
So, to summarize, I tried to pay off the full amount, slipped up when writing my check, expected a ZERO BALANCE and still owed this corporate entity a significant amount of money.
Okay, I'm a big boy, I can own the mistake, yet I asked twice by phone and once in writing for them to make an exception...they responded, reminding me of the terms and conditions, with a resounding "NO." This did not surprise me, so I moved forward and paid the amount in full (no mistakes this time)...guess what? This month my statement indicates a balance of $3.53.
Does it ever end? Will I owe $1.20 next month? Is there a conference room full of 50 year old white men laughing at me? Is there currently a massive expansion project in Hell?
How can this be legal, to charge a balance when a previous balance is paid off completely and on time?
I'm just one guy, but believe me, I will do my best to GO OUT OF MY WAY to avoid EVER
USING ANY CHASE FINANCIAL SERVICES...again.
T
Oklahoma City, Oklahoma
U.S.A.
2 Updates & Rebuttals
Taylor
Oklahoma City,Oklahoma,
U.S.A.
okay....
#2Author of original report
Fri, July 08, 2005
First of all Eric, your company won't ever get any more business from me. As I stated originally, I'll go far out of my way to avoid Chase. Secondly, I never claimed to know all the laws regarding finance. I just want all the consumers out there to educate themselves and read the tedious fine print, so they don't follow my path. Finally, my gripe is not with the rules of banking, I understand what happened to me. My real problem is with the lack of customer service I encountered and the matter of fact "ha, ha b***h, you didn't read all the rules" attitude I encountered when asking that an exception be made. You know, remniscent of the tone in your response? This after many years of being a "good customer"... I guess it's a good thing for you to know all the rules and regs of your corporate masters, but it doesn't matter to me because they are no longer mine.
Eric
Columbus,Ohio,
U.S.A.
you say you know the laws????
#3UPDATE Employee
Fri, July 08, 2005
For someone claiming to know the laws you seem to be uninformed as to the rules banks operate by. First issue is that on checks there is a legal line that we must use to determine amount for payment. Guess what that is, it is the written line on a check. You can write anything you wish in the number box. What is written out on the legal line is what we must use. Second issue on you gripe is in relation to the finance charges that were charged after you paid your previous statement balance. intereste on a revolved balance occures on a DAILY basis. Credit card companies DO NOT assume the interest that will be charged on your balance over the course of the next 30 days after your statement is printed, what is on your statement are the finance charge for the 30 days previous the day the statement was printed. Again, interest occurs on a daily basis, so by the time you have recieved your statement there are 5 or 6 days of interest that are already accumulated to your balance. those interest charges will show on your account the next time it cycles and a statement is printed again. Not shady just the way interest is charged on a revolved credit account. now, if you pay your account in full every month you do not get finance charges. Credit cards give customers a grace period from the time a statement is printed till the due date to pay in full and not get finance charges. If you do not pay in full each and every month that puts your account into a revolved status as i have discussed before and you will be charged interest ona daily basis until the account is again paid in full and the company stops charging interest. i hope we have all learned something today!
