- Report: #1199295
Complaint Review: JR Furniture Lynnwood WA - Lynnwood Washington
Reported By:
Dissatisfied Customer -
Everett, Washington,
Submitted:
Updated:
-
Author Not Confirmed
Why?
JR Furniture Lynnwood WA
19220 33rd Ave. W Lynnwood, 98036 Washington, USA
Phone:
425-776-1499
Web:
N/A
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JR Furniture Lynnwood WA Fraud & Poor Quality Lynnwood Washington
Bought a recliner on sale for $500 (down from $800) in Feb and by August the whole mechanism underneath fell apart. It supposedly has a one year warranty but it took them over a month to send a repair man out just to look at it. He confirmed it was faulty and needed to order the entire bottom and should take a few weeks. Here it is January now, 4 months later, and it is still not fixed. I have called them at least 10 times and all they say is they are waiting on the part from China. I asked to see the order for this part and they said they do not keep record of this, it is all word of mouth.....really?? From China?? Who doesn't keep record of this?? I then asked for a replacement recliner & she said she would have to ask the manager. When will that be? She said she was not sure as he comes & goes. Called her 3 more times, never spoke to manager. They will lie to you just to hold out so your warranty will expire. I do not recommend this company at all!!
