- Report: #1121347
Complaint Review: Julia - Dallas Texas
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Author Not Confirmed
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Julia
Dallas, Texas, USA
Phone:
888-696-3731
Web:
www.techbutler.com
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Tech Butler Deception, fraud, theft, crooks! Dallas Texas
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These guys are only after the membership money! After that, you're worthless to them! Their "technicians" have no clue as to what they're doing. Booking a service call is next to impossible. And if you do, the tech either never shows up, or you get some incompetent remote tech in indiana that only talks your ear off and never fixes your issue! They forcefully set you up as a "automatic renewal" and you have to jump through a thousand hoops to cancel your contract! In which case I had to tell my bank to block any transactions from them because they will renew your contract even after you cancel it! Avoid yourself a headche a never call these crooks for computer help! They have screwed over myself, my father-in-law and all my friends that used them. They used to be great when Jacob and Ashley ran things, but now that they're gone, This company has gone down the gutter!!! P.S. If anyone knows Jacobs contact number, Please post it! He is a wonderful computer guru and Tech Butler wasn't worthy of him! I'm glad he left this God aweful company!
2 Updates & Rebuttals
Janette
Dallas,Texas,
Don't sign a contract with Tech Butler!
#2Consumer Comment
Thu, February 13, 2014
I tried Tech Butler for a year. It was difficult to schedule appointments. Techs rarely even showed up after appts were scheduled. When they did show up they were not able to resolve issues. It is also difficult to cancel the contract which automatically renews.
I switched to Jacob with Tech By Request. He is professional and competent. He is very knowledgeable and able to quickly resolve any computer issues.
Jacob
Plano,Texas,
Jacob is now with Tech By Request
#3UPDATE EX-employee responds
Fri, February 07, 2014
Hello Julia! Unfortunately, there are many out there with the same experience. You can reach me and my partner Jack at 888-666-2704. Sorry to hear you have gone through such an experience. Let your family know we are alive and well and give us a call when you need help. Our web site is techbyrequest.com.
