- Report: #287984
Complaint Review: JUNIPER CREDIT CARD - PHILADELPHIA Pennsylvania
-
Author Confirmed
Why?
JUNIPER CREDIT CARD
P.O. BOX 13337 PHILADELPHIA, 19101 Pennsylvania, U.S.A.
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
JUNIPER CREDIT CARD I EVEN PAID THEM OFF AND THEY SAY I STILL OWE THEM MONEY PHILADELPHIA Pennsylvania
I CALLED THEM AND ASK WHAT MY PAY-OFF WOULD BE AND THEY TOLD ME WHAT TO SEND AND I DID. I ALSO TOLD THEM I WANTED TO CLOSE MY ACCOUNT WHEN THEY RECIEVED MY LAST PAYMENT. ABOUT A MONTH LATER I GOT AN EMAIL SAYING I HAD A BALANCE OF 10.00, SO I CALLED & TOLD THEM I HAD MADE MY FINAL PAYMENT BUT OF COURSE THEY SAID I HAD A CHARGE OF SOME KIND THEY HAD NOT ADDED IN . I TOLD THEM I WASN'T PAYING AND HUNG UP. HOW CAN THEY GET AWAY WITH STUFF LIKE THIS, LEAGALLY?
Linda T
COLLIERVILLE, Tennessee
U.S.A.
Linda T
COLLIERVILLE, Tennessee
U.S.A.
1 Updates & Rebuttals
Nikki
Coconut Creek,Florida,
U.S.A.
If you don't pay the $10...
#2Consumer Comment
Sat, December 01, 2007
If you don't pay the $10, you will probably find a late fee tacked on next month's statement. You are better off just paying it because late fees every month can really add up. The $10 was probably the interest added between the date the CSR gave you the payoff and the date they received your payment in the mail. You have to account for the extra days of interest for mailing time when they give you a payoff. In addition, when you ask for a payoff, you have to ask for what the payoff will be around 10 days from now (to account for mailing), not the payoff today. They will not just offer that info, even though they should. I think the CSR's just plain don't know how it works. Especially if they told you that you had "a charge of some kind" that wasn't added in. Someone who knows what their doing should have been able to tell you what that charge of some kind is.
