- Report: #1312644
Complaint Review: Just Energy - Nationwide
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Author Confirmed
Why?
Just Energy
Nationwide, USA
Phone:
866-587-8674
Web:
www.justenergy.com
Categories:
Business Rating:
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Just Energy billing thru Nicor Gas Final billing of 6/13/16 - they all of the sudden hit me with $356.10 bill for additional products & services Illinois
I closed my account with Nicor Gas on 6/13/16. I received my final bill from Nicor on 6/20/16, which was a total of $427.77.
My last statement from Nicor stated Balance of $74.80, which when I called Nicore I was told final amout due them was $23.04. The balance of the bill was being charged by Just Energy $404.73 for new products and services dating back to 9/23/15. I then called Just Energy this morning and talked to Michael, who stated I needed to to talk to the finicial dept and then transfered me. When someone picked up, they stated he needed to return to me customer care, that he could not help me. So he transfered me and after 15 minutes of holding the phone went dead. I will pay the final balance to Just energy of $51.76, but not a penny more. I never signed up for this 3rd party supplier in the first place.
Kandy
Wood Dale, IL
