- Report: #766622
Complaint Review: Just Jost Ltd. - Internet
Reported By:
yesx -
APO, Other, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Just Jost Ltd.
Internet, United States of America
Phone:
1-888-755-7585
Web:
http://www.justhost.com/
Categories:
Business Rating:
(0)
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Just Jost Ltd. Justhost Illegal withdrawal of money from my PayPal account after the cancellation of service Internet
I set up a web domain through Just Host Ltd. (www.justhost.com) starting on June 10, 2010. On March 28, 2011 I cancelled the account. The cancellation was successful because Jost Host Ltd eliminated my domain within a few days of the cancellation.
On June 7, 2011, Just Host Ltd. charged my PayPal account, as if I had not cancelled the account. When I realized this illegal charge, I contacted Just Host at several e-mail addresses ([email protected], [email protected], [email protected]) as well as several online chats to no avail. I did not hear anything from [email protected] for six days. Just Host Ltd. replied from other email adresses, but their responses were limited to the variation of "I can see this ticket is a duplicate and will now be closed. Your query will be dealt with in your separate ticket. You have been responded to in a separate ticket which is (Ticket #*******).
Even after almost one week of e-mailing, this situation has not been resolved.
On June 7, 2011, Just Host Ltd. charged my PayPal account, as if I had not cancelled the account. When I realized this illegal charge, I contacted Just Host at several e-mail addresses ([email protected], [email protected], [email protected]) as well as several online chats to no avail. I did not hear anything from [email protected] for six days. Just Host Ltd. replied from other email adresses, but their responses were limited to the variation of "I can see this ticket is a duplicate and will now be closed. Your query will be dealt with in your separate ticket. You have been responded to in a separate ticket which is (Ticket #*******).
Even after almost one week of e-mailing, this situation has not been resolved.
