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  • Report:  #128299

Complaint Review: Just-Leather.com Matthew Sherman - Freehold, NJ 07728 New Jersey

Reported By:
- Bloomington, Indiana,
Submitted:
Updated:

Just-Leather.com Matthew Sherman
3587 Highway 9 #416 Freehold, NJ 07728, 07728 New Jersey, U.S.A.
Phone:
732-294-0068
Web:
N/A
Categories:
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I had the same experience that is detailed by other consumers on this site. Don't be fooled by the professional looking website or the products displayed at JUST-LEATHER.COM!!

I placed an order on Dec 9th and was given the run-around and told repeated lies, "It shipped", "It will ship", "My processing/shipping department messed up", "UPS doesn't update their website", "UPS lost it", yadda, yadda, yadda.

I discovered this website on Jan 2nd. and was OUTRAGED!

I immediately sent an email to every address I could find for them; [email protected] (you know they check that account!), [email protected] and [email protected] (the address attached to the PayPal acct.)indicating that I was prepared to file a complaint with the following:

PayPal

Attorney General of NJ (http://nj.gov/lps/)

Office of Consumer Protection (state.nj.us/lps/ca/ocp/ocpform.htm)

and, the FBI (ifccfbi.gov/index.asp)

if I did not have a refund, or product in-hand, within 2 business days.

I was literally typing the complaint to PayPay when I got a call RESULTING IN A REFUND, confirmed via PayPal, while I was on the phone.

This seems to be the only action that generates a sincere reaction from Just-Leather.com or Matthew Sherman!

The main concern expressed by Matthew Sherman was that I NOT follow through with any of the complaints.

...Oops, my Complaint Department messed up!

Sam

central, Indiana
U.S.A.


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