- Report: #669191
Complaint Review: justhost.com - Internet
Reported By:
anonymous -
Jersey City, New Jersey, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
justhost.com
Internet, United States of America
Phone:
18887557585
Web:
http://www.justhost.com/
Categories:
Business Rating:
(0)
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justhost.com STOP DO NOT PROCEED THIS IS A RIP OFF Internet
Ok here is the story. I was tired and spent time looking on the internet for a web hosting company. Justhost advertised "just 3.45 a month" and I thought I would try it for a month. I completed the needed info and thought I was being billed for one month. Seconds after I completed the process invoices for $128.75 and $32.90 came flying into my email. The money was sucked out of my account. The 24/7 support number just rang. The only viable line of communication was the live chat. I explained to them I had been charged for services I did not order she said call the 1-888 number. I called and it just rang then disconnected. I knew I was in trouble then. How can this be possible when the site is endorsed by the BBB?
I am a struggling business woman and cannot take this kind of loss. This must be stopped. The trickery is unbelievable. Be very careful on this site they are out to trap you. I know I must always be on my guard...at all times...you got me justhost but I have the last word now.
2 Updates & Rebuttals
anonymous
Jersey City,New Jersey,
United States of America
NO REFUND YET
#2Author of original report
Sat, December 18, 2010
On 12/10 I was told I would receive a refund...nothing yet. What did I expect.
I have had other companies refund money in a few days. I have little hope these "low lives" will even refund the money they owe me. I will keep you updated.
anonymous
Jersey City,New Jersey,
United States of America
Ok it gets worse
#3Author of original report
Wed, December 08, 2010
I am adding a photo so you can see the snag, how did I get trapped in this I don't know. If they are being honest I may get all my money back minus the $20.00. They are keeping $20.00 for the domain name. Rip Off. I will report back to let you know if I do get a refund.
This is costing me more than the money, I am so stressed and have spent hours trying to reverse the process. Please be careful, do not work online when you are tired. Spare yourself the headache. I will continue to work on getting the $20.00 back.
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